Reply

Re: New Firmware v2.3.2.120 (XR500)

Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Once it is at a level stability-wise that we're happy with, so at least another beta update. The XR500 didn't launch with 3.0 and the extra features it brought, it's being offered as a significant upgrade for free. I do get your frustration but it does take time, especially with the pandemic which makes it harder
Message 501 of 621
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

We don't have an ETA for the full release yet I'm afraid, we need to work out a couple of bugs before we can formally call it the full release.

Message 502 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)

So far this beta version is AMAZING!
I really hope to see a release version this year!
It is so good I actually created this account to rave about it! 

Model: XR500|Nighthawk Pro Gaming Router
Message 503 of 621
Lok1472
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

Hi, Any new firware coming out soon? When will it be pushed to prod?

Message 504 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

We're working on it currently - once we're happy with the state of the firmware after beta we can push publicly
Message 505 of 621
namsayin
Tutor

Re: New Firmware v2.3.2.120 (XR500)

That's because InPrivate mode doesn't use cache. For anyone else that has this type of issue, if you hold down Ctrl key and hit F5 (refresh) key, this forces refresh without cache. If page looks good, then go ahead and clear cache in the settings, but this is quick way to test if cache is issue. I think Shift+F5 does the same. 

Message 506 of 621
Knightkast
Star

Re: New Firmware v2.3.2.120 (XR500)

Router keeps rebooting every 30 min why? I have not changed any setting when I installed .120 did factory reset everything you always suggest and now I am having problems for no reason. Unplugged the router modem let it sit for 5 min pressed buttons to drain all power while unplugged and still keeps rebooting. Been on this firmware since release and have not had a problem till now. So what’s going on?
Message 507 of 621
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

How did you factory reset after upgrading the firmware, via the interface or using the pinhole on the back?

Are all devices disconnecting, both wired and wireless?

Does the connection restore itself or do you need to manually reboot the XR500?

What the make and model of the modem the XR is connected to?

Message 508 of 621
Knightkast
Star

Re: New Firmware v2.3.2.120 (XR500)

Pinhole on the back.

Yes everything disconnects cause the router reboots

Connection restores itself.

spectrum modem is technicolor model et2251

Message 509 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Copy the WAN IP from the XR System Information page and set that as static/reserved on the ET2251 and also put it in the DMZ. Also plug the router directly into a wall outlet if you have it connected to an extender
Message 510 of 621
brat4300
Initiate

Re: New Firmware v2.3.2.120 (XR500)

Sorry ahead of time if these are dumb questions.

 

1. Is this firmware the upgrade to DumaOS 3.0 cuz it doesn't really show that anywhere? I would have expected it to actually say that at the top next to the logo.

 

2. It sounds like this has been out for a while and is pretty stable, is that the case?

 

Thanks for any help given.

Model: XR500|Nighthawk Pro Gaming Router
Message 511 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@brat4300 yes it is 3.0 and in my opinion it is the most stable beta update so far
Message 512 of 621
brat4300
Initiate

Re: New Firmware v2.3.2.120 (XR500)

Getting a replaement router in the mail Monday so I figure I will put it on that one once I get it. Thank you for the info.

Message 513 of 621
wub901
Guide

Re: New Firmware v2.3.2.120 (XR500)

So I have tried running the Beta 120 on my router however the connection between the router and an ipad is flaky the picture quality when streaming seems to drop and I seem to get random disconnects.

 

I rolled back to a previous build and so far the router seems stable.

Model: XR500|Nighthawk Pro Gaming Router
Message 514 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@wub901 did you do a factory reset after the upgrade? As that is recommended to ensure no issues are caused by remnants of the previous version
Message 515 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)

Been using XR500 V2.3.2.114-DumaOS3.0.203 for about a month now, and aside from it displaying a plethora of offline devices constantly on the map that needs to be purged, it's been running without issues. 

Message 516 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

You're on an older version so would be worth upgrading to .120 and see if that works better
Message 517 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)

Just updated and reset settings, same issue. It is even detecting the computer I am managing it with as offline...

Offline with a valid active IP address Smiley LOL

Message 518 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Thanks for the update, we'll get that sorted for the next one
Message 519 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)

Additionally on this version I have around 8 Kasa wifi plugs that are active and working, but not listed at all in the network map. 

Message 520 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Do they just extend the WiFi or do they hand out IP addresses? If the former that is normal, they won't appear as they're transparent to the router.
Message 521 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)

They are switchable electrical outlets, and were visible in the previous beta. 

Message 522 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

They may appear but as offline but they certainly won't appear as online as they won't have their own IP address so that's normal
Message 523 of 621
DIGIMANCER
Guide

Re: New Firmware v2.3.2.120 (XR500)


@Netduma-Fraser wrote:
They may appear but as offline but they certainly won't appear as online as they won't have their own IP address so that's normal

lol what, RU high?
They have ip addresses... I can see them and the MAC addresses in the app. 

Message 524 of 621
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

Thanks. I was under the impression they extended the WiFi from your description, I've looked at the user guide and understood their purpose now. Looks as though they won't have an active connection all the time which is why they show as offline (it's quite sensitive so will show offline quickly if there is no traffic passing through), if you perform an action on one of them through the app for example I suspect they will reappear on the device manager and appear online for the duration of your interaction and then switch back to offline.
Message 525 of 621
Announcements

Orbi WiFi 6E