New Firmware v2.3.2.120 (XR500)

[Knightkast]

Qos is now showing device not found. This is a fresh install of .120 yes it’s been factory reset. I run through all the prompts. We found internet lets check speeds let’s check firmware it’s up to date running .120. Keep getting the tutorial of how this works or skip. I skip and now I get device not found for qos. Cleared cash and still same problem.

[Knightkast]

Reverted back to .114 and still same problem for qos.

[Netduma-Liam]

@DIGIMANCER Out of interest, what devices do you have connected to the smart outlets? Are they lights or do they power some other appliances?

@Knightkast Sorry to hear this, we have seen a user have this problem in the past and they reported that it was fixed by downgrading to the previous full firmware (non beta), factory resetting, then upgrading back to latest beta firwmare and factory resetting again.

[wub901]

@Netduma-Fraser Yes I reset the router 3 times infact and everytime it's the same.

I have 3 SKY Q box's connected which if you look in the devices panel are constantly flickering between being online and offline.

When you enter your security questions when setting up your router the passwords shows like an encrypted version before going on to the rest of the setup.

In the port triggering menu when setting up a device name you click apply and &↔ will appear where the device name should be.

[wub901]

@Netduma-Fraser Are there any plans 9n a new beta than the 120 version?

[Netduma-Fraser]

@wub901 disable Private Addresses on the iOS device for the network and see if that makes it more stable. Are you using Smart Connect for WiFi? Yes we're working on a new version currently

[Raf1212]

@wub901 rest easy xr500 software is a priority for netgear, you don't need to remind them every few months

[wub901]

@Raf1212Did not accually realise I was "reminding them" as you put more pointing out the issues that I am facing!

[wub901]

@Netduma-FraserTried that and the stream quality is still poor compared to version 144 or 66

[Netduma-Fraser]

@wub901 Have you changed any settings at all between versions? There shouldn't be any changes affecting that

[DIGIMANCER]

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@Netduma-Liam wrote:

@DIGIMANCER Out of interest, what devices do you have connected to the smart outlets? Are they lights or do they power some other appliances?

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@Netduma-Liam Lights for simulating activity while away, and computers to be able to perform hard restarts remotely. 

[DIGIMANCER]

I remember Ubiquity being the only actual good hardware mfg. These Nighthawk devices look cool tho, and once you slap some RGB on them, they perform better. 

[dmacomber3]

Unable to send or receive pictures with an iPhone 12 when running v2.3.2.120 and QoS enabled.  Downgraded to v2.3.2.114 and the issue goes away.

[Netduma-Fraser]

@dmacomber3 are you running the latest iOS version or a beta version? What application are you trying to send/receive pictures over?

[gisuck]

I just wanted to give an update to my last post from a month ago about stability of the router. Disabling the QoS did seem to resolve the issue as I've been going for 1 month without any issues.

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@gisuck wrote:

Okay, I have QoS Disabled and Congestion Control set to Never as well. I'll let you know if it happens again.

Cheers

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[Lok1472]

Network snapshot doesn't show the speed down the bottom as it has previously done before

[Netduma-Fraser]

@Lok1472 looks like a browser issue potentially, clear your browser cache/cookies, reload the page and see if it shows correctly.

[Lok1472]

Hi, I can confim i have cleared cache and history and problem is still present. It apperar on mulitpul devices mac and pc and all browers the same. Chrome, IE and Safari. 

[Netduma-Liam]

Which beta verson is this on? .114 or .120? Let us know and we can see if we can re-create it internally.

[Phantomblu]

New Firmware v2.3.2.120 (XR500)

I DOWNLOADED THE LATEST FIRMWARE USING THE PROCEDURE WITH TFTP AND I WAITED FOR A WHILE .... THE PROBLEM IS THAT THE GEOFILTER DOES NOT WORK. ALSO RULES OFTRAFFIC ARE SET BUT EVERY TIME I RETURN THE NEXT DAY I FIND THEM DISABLED. I HAVE QOS ENABLE

[Phantomblu]

I ADD THAT BY FIXING THE NTP SETTINGS THE CONNECTION IS CLOSED. N PRACTICE I TICKED ... Automatically adapts to daylight saving time, AND CHANGED time zone from Greenwich to Rome. ONLY AFTER I REARRANGED THE ORIGINAL SETTINGS IN NTP INTERNET AND 'BACK .

[Netduma-Liam]

In what way is Geo-filter not working? Could you please elaborate a little more?

With regards to the traffic rules you mention, are you referring to Traffic Prioritisation in QoS, or the Traffic Controller? What is indicating to you that these rules are disabled, is the toggle at the far-left of the rule toggled-off or are you just not seeing any red lights on the rules?

[Phantomblu]

For the traffic rules mentioned I refer to Traffic Controller and not to QOS, the switch on the left is deactivated and the red dot is deactivated. The problem of the Geofilter is that I do not see any Game Server , even updating the Cloud .

[Lok1472]

Hi, It was on ver .120. I have rolled back to .114 and the problem is no longer present. 

[Netduma-Liam]

Did you factory reset the XR500 after upgrading the firmware? That tends to resolve most issues found after upgrading firmware. 

You won't see anything in Geo-filter unless you are actively playing a game on the device you've added to Geo-filter, could you provide a full page screenshot of your Geo-filter page?