Reply

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

So everytime you restart the router, it factory resets now? What if you reboot the router from the interface rather than using the power button, same behaviour?

Message 101 of 169
lenbo7777
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Yes

Message 102 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Sounds like NVRAM isn't working right or is corrupt. 

 

Something to try, Using a wired PC and FireFox or MS Edge. Downgrade back to v114. Factory reset using the ERASE function on the web page. Walk thru the setup wizard. Once completed. Re-install v130. Erase again the setup from scratch. Now setup fully. 

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR450-XR500-Firmware-Version-2-3-2...

 

Same thing happening? 

 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBK752(v.5) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 103 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

If the connect request failed then it wasn't successful, it can be hard to get the timings down but try again and you will get it
Message 104 of 169
Compoza_
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

I've had that same problem as well, what I did was reverting to .114 firmware, then did a factory reset, and then did auto update firmware from the router, and the congestion controll fully resetted.

 


@truthx7 wrote:
Yeah,same here.i have done many factory resets and something always stays behind.the latest one I did, the congestion control setting didn't reset

 

Model: XR500|Nighthawk Pro Gaming Router
Message 105 of 169
Panos_78
Guide

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Hi guys , 

Recently download the new firmware on my router,but when go to check....I see have new features such as a Ping Heatmap and more but not working. When goes to open one of new features just loading the page.

The results...find from internet the previous firmware and downgraded to working with old features.

Communicate with Netduma Support and tell me first do factory defaults to router and after downloading the new version. I don't do that yet but for other posts to reading this action not working and others more users with same router have the same problem 

Model: XR500|Nighthawk Pro Gaming Router
Message 106 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

You should factory reset after installing new firmware, then wait 2 minutes before accessing and it should load
Message 107 of 169
Panos_78
Guide

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Thanks Fraser for applying.l trying this and if i have any problem i inform you.
I have problem if connect my router with modem as ppoe connection and not DHCP?
Model: XR500|Nighthawk Pro Gaming Router
Message 108 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

It would be better to have the modem handle PPPoE for the moment but other than QoS on the upload not working it will work if it handles PPPoE.
Message 109 of 169
lenbo7777
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

My XR500 restarted itself today, and kicked off the reset \ setup process.  As this happened randomly, is there a recommendation on the last stable firmware that I can downgrade to in order to prevent this from happening?

Model: XR500|Nighthawk Pro Gaming Router
Message 110 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

It probably reset because it hasn't been rebooted after settings were made - a reboot from the interface acts as a hard save and so if it loses power you don't need to redo them. It may have just been a power fluctuation rather than a router issue
Message 111 of 169
lenbo7777
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

My router starts the OOB experience - the reset process - each and every time it's rebooted.  From the GUI, the reset button or a power interruption.  

 

Since it's becoming more frequent - all I'm asking is - what is the general consensus for the last, best, most stable firmware release.

Model: XR500|Nighthawk Pro Gaming Router
Message 112 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

If you reboot from the interface, then wait 2 minutes before accessing that should not happen again. Pre 3.0 probably .56 was quite stable
Message 113 of 169
hell12309
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

IsThey're going to be another update coming out soon because I do have issues with this update Every few hours the internet connection Disconnects and the only way to fix it is I have to turn off the router and turn it back on or just Restart it

Model: XR500|Nighthawk Pro Gaming Router
Message 114 of 169
steiNetti
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

This has going on since the first DumaOS beta.. wasn't fixed in .120 either and seems it's still the case with .130.

 

After having a delight (in a positive way) with the original Netduma R1 the Netgear stuff is a nightmare. Will be the last netgear product I'll ever have purchased.

Message 115 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Yes we're always working on new updates. Set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
Message 116 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

How are you determinine the internet disconnection? Is the top Internet LED turning red or loss of internet on wired and wireless devices? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Has a factory reset and setup from scratch been performed since last FW update? 

Can you set a IP address range of 192.168.1.100 thru .200 on the router, save settings and reboot the router and your devices. I would also power OFF the ISP Modem for 1 full minute then back ON as well. 


@hell12309 wrote:

IsThey're going to be another update coming out soon because I do have issues with this update Every few hours the internet connection Disconnects and the only way to fix it is I have to turn off the router and turn it back on or just Restart it


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBK752(v.5) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 117 of 169
Panos_78
Guide

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Fraser, thanks for help. I done factory reset after update my firmware, in begging

I have some issues (1disconect, and geo features not loading). But after

That everything works fine. I'm very impressed with new firmware.

I send you photo when playing COD war-zone with QoS enable. Thanks again

For help.

Εικόνα JPEG.jpeg

 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 118 of 169
Darksyde0818
Aspirant

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Very weird how I get an official email from Netgear stating, " Important Security Firmware Update from NETGEAR".

 

Yet when I go to the product support download page its still the same broken .130 firmware update.  Wonder how many other registered users of the XR450/500 got this bs email.

 

 

 

 
Message 119 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

The only recent security notices I can see is this one from 3 days ago which doesn't apply to the 450/500 https://kb.netgear.com/000064463/Security-Advisory-for-Multiple-Vulnerabilities-on-Some-Wireless-Acc...

If it was specifically regarding the 450/500 I suspect they'll put it up as soon as they're able to.
Message 120 of 169
hell12309
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

I'm trying to access my geofilter but it's not working rn I have a xr450 the website just doesn't load correctly and the app doesn't load at all
Model: XR500|Nighthawk Pro Gaming Router
Message 121 of 169
hell12309
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

I sent another one Because I can't send 2 in 1
Model: XR500|Nighthawk Pro Gaming Router
Message 122 of 169
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Have you only noticed this issues after upgrading to the latest firmware?

If so, please downgrade back to the previous version, then upgrade again. That will resolve this issue.

Message 123 of 169
hell12309
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

No I've had this update for a long while and I just recently got this issue
Model: XR500|Nighthawk Pro Gaming Router
Message 124 of 169
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Does rebooting the XR500 temporarily resolve the problem?

Did you factory reset after you initially installed the update?

Message 125 of 169
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