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Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

If you reboot the XR, are you then able to get Geo-filter to load again?

Could you confirm how you factory the XR? Using the button on the back or through the interface? If you used the button on the back did you hold it for at least thirty seconds?

Message 151 of 169
Pippen1410
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

yes i have done all this and I did a factory reset with the latest update !!! and again it shows me that it only loads !!!!
Model: XR500|Nighthawk Pro Gaming Router
Message 152 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Could you try putting the interface language back to English, reboot from the interface, wait 2 minutes then access please and see if it works
Message 153 of 169
Pippen1410
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

You are the king!!!thankssssssss!!!!!!worked!!!!!🥰🥰👏👏👏👏
Model: XR500|Nighthawk Pro Gaming Router
Message 154 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...


@Pippen1410 wrote:
You are the king!!!thankssssssss!!!!!!worked!!!!!🥰🥰👏👏👏👏

 

Message 155 of 169
Retired_Member
Not applicable

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Do you know where I can find the updates that are not Duma OS 3.0 because I'm having issues with connectivity I don't want to downgrade to the older Duma OS 3.0 I just want to downgrade to the other tomorrow with that is not 3.0
Model: XR500|Nighthawk Pro Gaming Router
Message 156 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

You can find all the previous versions here: https://www.netgear.com/support/product/XR500.aspx#download
Message 157 of 169
steiNetti
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

I am seriously getting tired of having to reboot my router up to multiple times a day because it loses the internet connection.. this has been an issue ever since the first Duma 3.0 beta _AGES_ ago. Will this ever be fixed?

The XR500 seems like the worst router purchase in history by now for me..  never seen such an unstable firmware in my life for that long.

Message 158 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

We are working with Netgear to get a firmware out as soon as possible, it's with NG at the moment, once they test it and it's fine we'll then test it and then it should be released barring any issues
Message 159 of 169
Retired_Member
Not applicable

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

The issue I have with the new net Duma 3.0 update that the network isn't stable it doesn't lose connection per se but the connection gets super slow on Wi-Fi restarting the router sometimes fixes the issue but not permanently so sometimes I reset it to factory default I gave up doing that... so what I did is I downgraded to the older net Duma non-duma Os 3.0 and now I'm not having issues
Model: XR500|Nighthawk Pro Gaming Router
Message 160 of 169
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

OK, that may be related to the same issue but it's hard to say without troubleshooting. We're working on new firmware currently so hopefully the next firmware will resolve that issue for you.

Message 161 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

There is a known issue the NG is aware of. 

I changed the default DHCP IP address pool on the router to 192.168.1.100 to .200 and issues didn't happen again while using v.130 FW.


@Retired_Member wrote:
The issue I have with the new net Duma 3.0 update that the network isn't stable it doesn't lose connection per se but the connection gets super slow on Wi-Fi restarting the router sometimes fixes the issue but not permanently so sometimes I reset it to factory default I gave up doing that... so what I did is I downgraded to the older net Duma non-duma Os 3.0 and now I'm not having issues

 

Message 162 of 169
lenbo7777
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

My XR500 restarted and reset itself overnight.  Thankfully, this only happens every couple of months but completely unexpectedly and typically overnight.  Questions:

  • Is anyone else experiencing this
  • Is there any way to retrace when and why this happened?  My router is connected to a UPS.
  • Is it worth downgrading or should I continue to wait for a firmware upgrade

This is becoming frustrating, to say the least.  I'm almost done.

Message 163 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Usually when this happens it's down to the power, we usually suggest plugging directly into an outlet and it's usually resolved but as you're using a UPS I can see why you may not want to do this
Message 164 of 169
lenbo7777
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Thank you for your reply.  The problem is, this router has been connected to a UPS forever, and the random restarts - which always prompt a reset, whether it's a planned restart or not - began with the .130 version of firmware.  

Model: XR500|Nighthawk Pro Gaming Router
Message 165 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

In that case do consider downgrading, we are working on the next version and hopefully that won't be long now. It will go through a lot of testing and be more stable so the issue may be resolved there.
Message 166 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

NG doesn't post information on if or when new FW will be forth coming. Takes time for fix bugs and develop FW. Doesn't happen over night. 

Message 167 of 169
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

That's not the case, Netgear don't just put 3.0 into the firmware, they work on their own fixes and improvements as well. We've made a page now where you can check the status of upgrades as well so you can keep up with what is happening: http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress
Message 168 of 169
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Message 169 of 169
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