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Ping Heatmap not working

BenTheBotTV
Aspirant

Ping Heatmap not working

Hello,

Ping heatmap seems to be failing and not working at all.....
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 6
Netduma-Liam
NetDuma Partner

Re: Ping Heatmap not working

What are you seeing in Ping Heatmap? Are there any errors appearing?

Are you able to ping servers for a specific game? If so what are you seeing?

Message 2 of 6
BenTheBotTV
Aspirant

Re: Ping Heatmap not working

The whole like function. Doesn’t work. Just spins and times out gives me error.
Message 3 of 6
Netduma-Fraser
NetDuma Partner

Re: Ping Heatmap not working

Can you provide a screenshot of what you're seeing please?
Message 4 of 6
MariusZHP4
Aspirant

Re: Ping Heatmap not working

I haave the same issue, spinning wheel of death but ping heat map wont load, worked fine yesterday, everything else works ....?

Message 5 of 6
Netduma-Liam
NetDuma Partner

Re: Ping Heatmap not working

Could you try giving the router a quick reboot and see if that restores functionality?

Message 6 of 6
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