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Orbi WiFi 7 RBE973
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Ping heatmap broken

Jamstaaa
Apprentice

Ping heatmap broken

When trying to access ping heatmap it get the error message "The operation is taking longer than expected. Please briefly wait before using this Rapp." If I wait it still doesnt load. If i reboot the router it'll work but break again within 48 hours. I am on version 2.3.2.108. Are there any logs I can post to help?

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 3
Netduma-Fraser
NetDuma Partner

Re: Ping heatmap broken

Could you upgrade to the firmware posted here by Tim please, then do a factory reset and see if you continue getting the issue?
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-108-XR500/m-p/2...
Message 2 of 3
Jamstaaa
Apprentice

Re: Ping heatmap broken


@Netduma-Fraser wrote:
Could you upgrade to the firmware posted here by Tim please, then do a factory reset and see if you continue getting the issue?
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-108-XR500/m-p/2...

I've just done this so will monitor and feedback

Message 3 of 3
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