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XR1000 constant config crash issues

monroli
Tutor

XR1000 constant config crash issues

Hey everyone,

Despite multiple cases with netgear support, i'm left to vent my frustrations here, in hope someone will have better advice.

I recently purchased an XR1000 and am facing a constant corupt config file issue.

Here's some brief details

1: Issues only caused when running with Armor (support can't understand this!!)

2: At random will stop all port forwarding working, only fix is to reboot the router

3: At random when trying to access the admin panel, errors out with the following (

Failed to readline from 'config get DumaOS_Theme_Version'

4: Once error shows, a reboot of the router causes the config to wipe back to factory settings.

 

This is incredibly annoying given this is such an expensive router and in their "pro" lineup.

It's running the current firmware (V1.0.0.58_1.0.44)

 

Does anyone have any ideas moving forward? Again, only happens if Armor is active on the router (did the 90 second reset which caused armor to fail to load and support took 3 weeks to fix this! During the time it wasn't active there was no issue with ports not working/config corrupting).

Have already tried to reconfigure multiple times, same issue.

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monroli
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