XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

[blanc16]

hi there

i have problem whit my router 

when i whas updateing my XR500 whit the firmware 2.3.2.108

wont go out of de update screen

i try to reboot dint work 

turn the router off and on didnt work ether

how cane i restore this 

[plemans · Accepted solution]

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[plemans · Accepted solution]

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[Netduma-Fraser]

I can't see the picture but you may need to just clear the web browser cache/cookies and then refresh the page. If not the TFTP method above is a good plan.

[blanc16]

hi plemans

thanx fore the info 

the tftp workt me 

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@plemans wrote:

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

---

[blanc16]

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@Netduma-Fraser wrote:
I can't see the picture but you may need to just clear the web browser cache/cookies and then refresh the page. If not the TFTP method above is a good plan.

---

hi 

it whas not my browser that whas hanging 

it whas the router didnt go to the dashboard 

it sty in the upgrade mode

but it is fix now 

thanx all

[plemans]

Glad it worked!