× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

blanc16
Tutor

XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

hi there

i have problem whit my router 

when i whas updateing my XR500 whit the firmware 2.3.2.108

wont go out of de update screen router error.PNG

 

 

 

 

 

 

 

 

i try to reboot dint work 

turn the router off and on didnt work ether

how cane i restore this 

 

 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 6

Accepted Solutions
plemans
Guru

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

View solution in original post

Message 2 of 6

All Replies
plemans
Guru

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

Message 2 of 6
Netduma-Fraser
NetDuma Partner

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

I can't see the picture but you may need to just clear the web browser cache/cookies and then refresh the page. If not the TFTP method above is a good plan.
Message 3 of 6
blanc16
Tutor

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

hi plemans

thanx fore the info 

the tftp workt me 


@plemans wrote:

You can try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. 

If that doesn't work, it might have corrupted firmware. you can try recovering it using tftp or nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 


 

Message 4 of 6
blanc16
Tutor

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108


@Netduma-Fraser wrote:
I can't see the picture but you may need to just clear the web browser cache/cookies and then refresh the page. If not the TFTP method above is a good plan.

hi 

it whas not my browser that whas hanging 

it whas the router didnt go to the dashboard 

it sty in the upgrade mode

but it is fix now 

thanx all

Message 5 of 6
plemans
Guru

Re: XR500 sty in a loop after update DumaOS 3.0 2.3.2.108

Glad it worked!

Message 6 of 6
Discussion stats
  • 5 replies
  • 2928 views
  • 4 kudos
  • 3 in conversation
Announcements

Orbi 770 Series