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Orbi WiFi 7 RBE973
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Xr500

Zaktega
Aspirant

Xr500

I lose lot internet speed already check with my provider said everything is okay I have provider like 3 time . Technician say is my routerxr500 or modem cm1200 I bought on Amazon xr500 renewed thinking renewed is a problem . . And cm1200 keep rebooting itself every time. . Don’t know what to do kind frustrating.
Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem, XR500|Nighthawk Pro Gaming Router
Message 1 of 5
plemans
Guru

Re: Xr500

well you didn't give us much to go off other than you have an xr500, and cm1200, and think your internet is slow. 

1. what firmware is on the router? 

2. what speeds do you pay for? 
3. what speeds do you get hardwired into the modem?

4. what speeds do you get hardwired into the router? 

 

Message 2 of 5
Zaktega
Aspirant

Re: Xr500

Speed of 1G
Firmware xr500 v2.3.2.130
Hardwire to modem get almost 900
But modem to router between 100 thru 500
But is not constantly sometimes get less then that . I have ps5 hardwired have lot lagging on game two tv Apple TV hardwire phone and ipad wireless. Almost in total 8 Devices .
Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem, XR500|Nighthawk Pro Gaming Router
Message 3 of 5
plemans
Guru

Re: Xr500

how are you testing the speeds?

What device/app/service are you using? 

 

http://support.netduma.com/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maxi...

 

Message 4 of 5
Netduma-Fraser
NetDuma Partner

Re: Xr500

As above how are you testing speeds? Have you disabled QoS fully from the 3 line option menu to see if you get faster speeds that way?
Message 5 of 5
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