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2.4 Wifi drops intermittently on Nighthawk X4S

TDS21
Follower

2.4 Wifi drops intermittently on Nighthawk X4S

Hello, wondering if anyone has the same issue on firmware v1.0.1.56. 2.4ghz signal drops and rejects any connection for 10-15mins before it recovers. 5ghz signal works fine though.

 

Very annoying as all smart home devices are on 2.4ghz signal. Have tried searching and there's articles suggesting downgrading firmware to v1.0.2.52 which I've tried doing but router won't install it saying it's the wrong firmware.

 

Any help would be much appreciated. Cheers.Smiley Happy

Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 1 of 3
plemans
Guru

Re: 2.4 Wifi drops intermittently on Nighthawk X4S

Did you try a factory reset after the firmware changes? And then manually resetting the device back up? Not using a backup configuration?

Message 2 of 3
FURRYe38
Guru

Re: 2.4 Wifi drops intermittently on Nighthawk X4S

Be sure to post about this over in the DSL modem forum for your model modem:

https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers


Good Luck. 


@TDS21 wrote:

Hello, wondering if anyone has the same issue on firmware v1.0.1.56. 2.4ghz signal drops and rejects any connection for 10-15mins before it recovers. 5ghz signal works fine though.

 

Very annoying as all smart home devices are on 2.4ghz signal. Have tried searching and there's articles suggesting downgrading firmware to v1.0.2.52 which I've tried doing but router won't install it saying it's the wrong firmware.

 

Any help would be much appreciated. Cheers.Smiley Happy


 

Message 3 of 3
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