Reply

Re: Beta Forum

Petrin
Guide

Re: Beta Forum

I got an email too but cannot acces. Thanks

Model: XR500|Nighthawk Pro Gaming Router
Message 26 of 70
ChristineT
Admin

Re: Beta Forum

Hello All,

 

I'm sorry to hear there are quite a few of you that cannot access the community! Let's make sure this is not a simple browser cache issue by following the steps below.

 

  1. Click the small “Lock” icon to the left of the URL address bar

  2. Click on “Cookies”

  3. Click "Remove" for every entry in the allowed list

Please let me know what error you are seeing so I can investigate this issue further!

 

Thanks for your patience! 

ChristineT

 

Message 27 of 70
Rick6922
Luminary

Re: Beta Forum

I've been accepted but it isn't open. lol

Model: XR700|Nighthawk Pro Gaming Router
Message 28 of 70
TheFuzzyOne87
Apprentice

Re: Beta Forum

Hi @ChristineT 

 

I did as you requested and still get the same error of 'Access Denied' when I try.

 

Thanks,

Message 29 of 70
AeroMatt
Aspirant

Re: Beta Forum

Hi Christine,

 

Thank you for trying to help! Unfortuunately, I cleared both cache and cookies, but access is still being denied.

Message 30 of 70
Petrin
Guide

Re: Beta Forum

Yeah, after clearing everything still access denied.

Model: XR500|Nighthawk Pro Gaming Router
Message 31 of 70
steviev1
Apprentice

Re: Beta Forum

Still access denied for me too.

Model: XR500|Nighthawk Pro Gaming Router
Message 32 of 70
ChristineT
Admin

Re: Beta Forum

Hello All,

 

Thanks for the prompt feedback! I'm investigating further! I'll post another update here when I can confirm the blocker has been cleared.

 

Best Regards,

ChristineT

Message 33 of 70
Petrin
Guide

Re: Beta Forum

Thank you for the prompt response.

Model: XR500|Nighthawk Pro Gaming Router
Message 34 of 70
SurvivorOf
Aspirant

Re: Beta Forum

When I attempt to join the beta forum I get an error message that says access denied.

Message 35 of 70
ChristineT
Admin

Re: Beta Forum

Thank you one and All for your patience!  Special shout out to @lilstone87 for the confirmation! 

 

For those of you who received an error of "Access Denied" please try again the issue should be resolved! 

 

Please accept my sincerest apologies for this inconvenience! 

 

Kind Regards,

ChristineT

Message 36 of 70
Fuzy
Apprentice

Re: Beta Forum

Message 37 of 70
TheFuzzyOne87
Apprentice

Re: Beta Forum

Thanks @ChristineT I can access it now!

 

 

Message 38 of 70
ChristineT
Admin

Re: Beta Forum

Hey there @Fuzy 

 

I CAN help! hahahaha Love this movie!  :-)

 

Warm Regards,

Christine

Message 39 of 70
steviev1
Apprentice

Re: Beta Forum

Awesome.   It works.

Thank you!

Model: XR500|Nighthawk Pro Gaming Router
Message 40 of 70
Fuzy
Apprentice

Re: Beta Forum

French movie... the best Smiley Wink

Message 41 of 70
Petrin
Guide

Re: Beta Forum

Thank you very much @ChristineT 

Model: XR500|Nighthawk Pro Gaming Router
Message 42 of 70
Fuzy
Apprentice

Re: Beta Forum

does not work for me ... I do not know if I have the right link? !!!

Message 43 of 70
lilstone87
Apprentice

Re: Beta Forum


@Fuzy wrote:

does not work for me ... I do not know if I have the right link? !!!


Sent you a PM with the link to the beta forums.

Message 44 of 70
ChristineT
Admin

Re: Beta Forum

Hello @Fuzy 

 

I checked our initial invitations and didn't see your email address listed. We have started with a small handful of testers to ensure we don't have any major bugs that could compromise the use of the router! We are also starting with US and UK to start but are agressively working to include other countries as soon as we can. 

 

I'll let you know once we start opening up the beta to the other countries! :-)

 

Cheers,

ChristineT

Message 45 of 70
Fuzy
Apprentice

Re: Beta Forum

OK il aurait fallu le mentionné avant !
Bonne beta !

Message 46 of 70
Shao
Aspirant

Re: Beta Forum

Hi there,

 

Just reporting here to say that the issue is resolved and have access now,

 

Thank you Christine!

Message 47 of 70
Rick6922
Luminary

Re: Beta Forum

is the beta download here?

Model: XR700|Nighthawk Pro Gaming Router
Message 48 of 70
DOGGY19
Tutor

Re: Beta Forum

Thank you it is now working

Message 49 of 70
Netduma-Fraser
NetDuma Partner

Re: Beta Forum

@Rick6922 the download is available in the beta forum, can you access it now?
Message 50 of 70
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