I'm upgrading from an old apple airport to something more modern with bells and whistles. Got the XR500 today and set it up. All of my problems with latency are gone. The QoS and prioritization stuff is fantastic. However...
The router seems to rebooting randomly.
OPened the box, it updated the firmware and i set it up.
Firmware Version V2.3.2.40
I'm using about 60-70mbps up/down.
It doesn't feel warm at all.
It was fine for about the first 45 minutes. Then it's rebooted 3 times in 15 minutes. And now i've gone another 30 minutes with no reboots. I don't see anything in the logs that jump out at me. But what do I know?? I'm not the geek I once was.
Only about 15 devices online. Much of it hardwired. only the phones and tablets are wireless.
I called netgear support since it's new. He logged a ticket and said a senior tech would have to help me tomorrow. Since apparently they don't offer 24/7 support for their higher end models. That is super annoying. But fortunatly once it's up an running I won't have to call them again.
I did eventually talk to netgear. They walked me through installing the latest firmware manually and performing a factory reset. That also did not solve the problem.
So i'm returning it as a defective unit and gonna try a new one. <fingers crossed>
I'm upgrading from an old apple airport to something more modern with bells and whistles. Got the XR500 today and set it up. All of my problems with latency are gone. The QoS and prioritization stuff is fantastic. However...
The router seems to rebooting randomly.
OPened the box, it updated the firmware and i set it up.
Firmware Version V2.3.2.40
I'm using about 60-70mbps up/down.
It doesn't feel warm at all.
It was fine for about the first 45 minutes. Then it's rebooted 3 times in 15 minutes. And now i've gone another 30 minutes with no reboots. I don't see anything in the logs that jump out at me. But what do I know?? I'm not the geek I once was.
Only about 15 devices online. Much of it hardwired. only the phones and tablets are wireless.
I called netgear support since it's new. He logged a ticket and said a senior tech would have to help me tomorrow. Since apparently they don't offer 24/7 support for their higher end models. That is super annoying. But fortunatly once it's up an running I won't have to call them again.
