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Re: Can Any Mods/Admins Update Me On My RMA Progress?

SwiftCookie
Tutor

Can Any Mods/Admins Update Me On My RMA Progress?

Hey! 

 

Is there anyone here that can update me on my RMA as I haven't heard anything back since I sent off my router for a replacement. I'm not going to list my RMA or Ticket number just yet because I'm unsure if it's safe to so on here rather than in a personal message. 

I'm don't understand what this is telling me so far, if anyone can explain the status of my return please do so. 

 

Thanks! 🙂

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: Can Any Mods/Admins Update Me On My RMA Progress?

@Christian_R could you help with this please?

Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Can Any Mods/Admins Update Me On My RMA Progress?

@swiftCookies Please send me a PM with your case number and RMA number and I will escalate it.

 

DarrenM

Message 3 of 4
SwiftCookie
Tutor

Re: Can Any Mods/Admins Update Me On My RMA Progress?

Hey mate! I PM'd you, thanks for looking into this for me 🙂

Message 4 of 4
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