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Re: Can't register Nighthawk XR500

Night-hawk-mare
Aspirant

Can't register Nighthawk XR500

Can someone please help.

I can't register my Nighthawk XR500 as it has been registered before.

Message 1 of 7
Netduma_Jack
NetDuma Partner

Re: Can't register Nighthawk XR500

Not sure what you should do here - is this because you've purchased it second hand? Perhaps try contacting NETGEAR's official support:

 

https://www.netgear.com/support/contact.aspx

Message 2 of 7
Night-hawk-mare
Aspirant

Re: Can't register Nighthawk XR500

Is this Netgear community forum not monitored by netgear support aswell?

I posted it here because i read a similar issue where the clients dad passed away and then the support member asked him his serial number and sorted it out like that.

 

Yes, i bought it from a company that liquidated and they had it registered at their shop. And i can't get hold of them.

Message 3 of 7
FURRYe38
Guru

Re: Can't register Nighthawk XR500

You'll need to contact NG phone support as they will handle this over the phone. It's not handled in the forum. 

Message 4 of 7
Night-hawk-mare
Aspirant

Re: Can't register Nighthawk XR500

Thank you, i am busy liaising with them.
Message 5 of 7
FURRYe38
Guru

Re: Can't register Nighthawk XR500

Smiley Wink

Message 6 of 7
Netduma_Jack
NetDuma Partner

Re: Can't register Nighthawk XR500

Nice one - hope they sort this out for you.

Message 7 of 7
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