Changing BT hub to XR1000

[Russ73]

Hi

I have spent all morning trying to set up my new XR1000. My ISP is BT and I was using their Home Hub. Once I set up my XR1000 it comes up " No Internet Connection"

I was wondering do I need any Info from BT to put into my new router

Firmware v1.0.0.58

can anyone please help me 

[plemans]

are you going straight from an ONT to the netgear? 

Or going bt hub---->netgear?

[Netduma-Fraser]

As above are you replacing the hub with the XR as it should be straight forward otherwise. If you are check the hub network settings, there may be information there such as PPPoE that is required for a connection that you will need to enter on the XR.

[Russ73]

I am going straight from BT ONT to the Netgear

[Netduma-Fraser]

You'll need to check the hub network settings to see if there is anything you need to put in the XR