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Forum Discussion
Cisco Anyconnect VPN - WNDR3700 works - Nighthawk XR500 doesn't work
Hello,
I've tried searching through the discussions/faq's and can't seem to find a solution to my VPN issue.
I have a work laptop with Cisco Anyconnect VPN software installed and it can c...
I had the same problem. I found that the Hybrid VPN was switched on with no config. I turned it off and also turned off all QOS and could connect.
Well, it seems to be fixed now. Not quite sure what exactly fixed it. I went through a number if iterations since it didn't want to pick up an IP from my cable modem. The steps I took were (mostly):
- Turn off all QOS
- Disable all Hybrid VPN
- Enable ping from outside
- Backup settings
- Reset to factory
- Restore settings
Along the way, I had to do multiple power cycles of both the XR500 as well as my cable modem and it finally picked up an IP. I can now connect to my work VPN using Cisco AnyConnect :-)
Thanks for all the help
What is the Mfr and model# of the ISP modem the NG router is connected too?
ptigad wrote:
Well, it seems to be fixed now. Not quite sure what exactly fixed it. I went through a number if iterations since it didn't want to pick up an IP from my cable modem. The steps I took were (mostly):
- Turn off all QOS
- Disable all Hybrid VPN
- Enable ping from outside
- Backup settings
- Reset to factory
- Restore settings
Along the way, I had to do multiple power cycles of both the XR500 as well as my cable modem and it finally picked up an IP. I can now connect to my work VPN using Cisco AnyConnect :-)
Thanks for all the help
I suspect it was disabling QoS. Good to hear you fixed it though.
I can't provide a model number at the moment, but it's also a Netgear.
