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Content filtering not working

My son is getting a bit older and I want to block some keywords from being used etc. I clicked on always and added word. Clicked apply and can still look up these words. The parental genie app does not work with the XR 500. The more I try to use certain functions in this router I am starting to see alot of flaws. This should be a simple add keword and apply feature. 

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 8
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NetDuma Partner

Re: Content filtering not working

Sorry to hear this isn't working. Which app specifically isn't working?

 

We're planning on adding some robust parental control features in future versions of DumaOS.

 

Take a look at this post about the upcoming version update: https://forum.netduma.com/topic/29487-announcement-the-future-of-dumaos-version-30/

Message 2 of 8
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Re: Content filtering not working

Content filetring on the XR500-block sites.

Message 3 of 8
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NetDuma Partner

Re: Content filtering not working

That feature only applies to HTTP and not HTTPS sites which unfortunately means the feature will not work on major sites. This is a Netgear feature and as above we have plans ourselves to do some parental control.
Message 4 of 8
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Re: Content filtering not working

So I cant block the word porn? These features dont seem to do what they say. I want to block a word and cannot because of x,y or z. I think netgear needs to be more honest or at least star these so called parental controls on the box. 

Message 5 of 8
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NetDuma Partner

Re: Content filtering not working

That's my understanding as most sites use HTTPS now. It's a Netgear feature so you may be better off creating a ticket with them here: http://support.netgear.com/ and see if they can explain.
Message 6 of 8
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Re: Content filtering not working

Does netgear not look at these issues we type?

Message 7 of 8
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NetDuma Partner

Re: Content filtering not working

No the official Netgear support team don't check everything on the forums, although they can be tagged.

The Netduma support team are always here (and on our forums) but we can't help with Netgear hardware problems.

Message 8 of 8
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