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Forum Discussion
DUMA OS not loading (after update)
Hello, I bought Nighthawk Pro Gaming XR500 around half a year ago. Recently, I updated the OS to the newest version. As soon as the upgrade was completed and the router restarted, I was unable...
My colleague meant contacting Netgear via http://support.netgear.com/ as this is just their community support. How did you upgrade the firmware, using check and let it download through the interface or downloaded from the website and upload it?
Ah, silly me - I started on the support.netgear.com and somehow wandered here without noticing the site address.
The first time I upgraded the router via the interface. Yesterday, I followed the steps provided by another collegue of yours, Netduma Fraser.
This time, I managed to upload the img and reinstall the same version of the OS on the system.
After everything was once again set through the setup wizard, I ended up getting the same message again.
- That was me! Instead of uploading the same firmware using the interface link I provided, use an older firmware, once done can you access the interface?
Good news, I followed your instructions and installed the version V2.2.1.10.
And it works! It loaded up normaly, I didn't even have to do a factory reset.
Should I leave it on the current version? update again? Or rather wait for the next update and try with that one?
Thank you so much for the help and for all the provided answers!- Fantastic to hear that! It's really up to you, I'd say it's always best to be on the latest firmware so maybe worth trying to upgrade again but factory resetting before and after. If it happens again go back as you know that works