Double NAT Xbox One

[JSloan1995]

Xbox One is showing double NAT Strict.

I have the xr500 connected to my Virgin Media Hub 3.0.

How can i open my NAT type?

[FURRYe38 · Accepted solution]

Good to hear. Please mark your forum post as solved so others will know. 

Enjoy. 

[FURRYe38]

Your modem has a built in router and wifi already. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,

1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.

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@JSloan1995 wrote:

Xbox One is showing double NAT Strict.

I have the xr500 connected to my Virgin Media Hub 3.0.

How can i open my NAT type?

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[JSloan1995]

My ISP Router doesnt give me the option to put it into Bridge mode, however it does give me the option to put it into Modem Mode. Will this help?

[Netduma_Alex]

Yes Modem Mode is just another name for the same thing.

[JSloan1995]

Okay thankyou, few questions tho.

1)Does the NG router need to be off and disconnected when im doing this to the ISP Router.

2) Once i change it to Modem mode, will the NG Router(once connected) be the wifi source

[FURRYe38]

Yes. 

[JSloan1995]

Ok thankyou. Im not in atm but I will try this solution when im home and let you know if it works.

[FURRYe38]

[JSloan1995]

I can happily say this has worked. Thankyou

[FURRYe38 · Accepted solution]

Good to hear. Please mark your forum post as solved so others will know. 

Enjoy.