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Re: Double NAT Xbox One

JSloan1995
Star

Double NAT Xbox One

Xbox One is showing double NAT Strict.

I have the xr500 connected to my Virgin Media Hub 3.0.

How can i open my NAT type?

Message 1 of 10

Accepted Solutions
FURRYe38
Guru

Re: Double NAT Xbox One

Good to hear. Please mark your forum post as solved so others will know. 

 

Enjoy. Smiley Wink

View solution in original post

Message 10 of 10

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FURRYe38
Guru

Re: Double NAT Xbox One

Your modem has a built in router and wifi already. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,

 

1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.


@JSloan1995 wrote:

Xbox One is showing double NAT Strict.

I have the xr500 connected to my Virgin Media Hub 3.0.

How can i open my NAT type?


 

Message 2 of 10
JSloan1995
Star

Re: Double NAT Xbox One

My ISP Router doesnt give me the option to put it into Bridge mode, however it does give me the option to put it into Modem Mode. Will this help?

Message 3 of 10
Netduma_Alex
NetDuma Partner

Re: Double NAT Xbox One

Yes Modem Mode is just another name for the same thing.

Message 4 of 10
JSloan1995
Star

Re: Double NAT Xbox One

Okay thankyou, few questions tho.

1)Does the NG router need to be off and disconnected when im doing this to the ISP Router.

2) Once i change it to Modem mode, will the NG Router(once connected) be the wifi source

Message 5 of 10
FURRYe38
Guru

Re: Double NAT Xbox One

Yes. 

Message 6 of 10
JSloan1995
Star

Re: Double NAT Xbox One

Ok thankyou. Im not in atm but I will try this solution when im home and let you know if it works.

Message 7 of 10
FURRYe38
Guru

Re: Double NAT Xbox One

Smiley Wink

Message 8 of 10
JSloan1995
Star

Re: Double NAT Xbox One

I can happily say this has worked. Thankyou
Message 9 of 10
FURRYe38
Guru

Re: Double NAT Xbox One

Good to hear. Please mark your forum post as solved so others will know. 

 

Enjoy. Smiley Wink

Message 10 of 10
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