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Orbi WiFi 7 RBE973
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Re: DumaOS not loaded yet!

bur
Tutor
Tutor

Re: DumaOS not loaded yet!

Hi
Concerning
"This was caused by a temporary issue with our servers, apologies."
What does that means?
If Dumas servers are down does that means xr500's users can not access to their router settings?
Sound very stranged and not secured at all.
Thanks for your feedback.
I still would like to get access to my dumas setting even if Dumas servers are down.
Thanks
Model: XR500|Nighthawk Pro Gaming Router
Message 26 of 30
Netduma_Alex
NetDuma Partner

Re: DumaOS not loaded yet!

Good question. The simple answer is no, if our servers go down, the routers are fine.

Our problem was that we did a bad update to the geo-filer which caused a bug. We fixed it quickly but some people updated during the period it was broken.

Message 27 of 30
dan801
Apprentice

Re: DumaOS not loaded yet!

Same issue here since yesterday. Mulitple re-starts same issue. Last option is Reset which I'm not keen on.

Message 28 of 30
bur
Tutor
Tutor

Re: DumaOS not loaded yet!

Hi Dan801

 

try :

 1. http://routerlogin.net/adv_index.htm

2.Administration -> Firmware Update

3.Router Auto Firmware Update -> I Disagree

 

Message 29 of 30
Netduma-Fraser
NetDuma Partner

Re: DumaOS not loaded yet!

@dan801 you most likely just need to delete the cache/cookies on your web browser and then you will be able to access the interface.
Message 30 of 30
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