NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ethernet randomly disconnects for a few seconds
Hey all, so I've been fighting this issue with my XR500 for about 2 months now. Out of the blue, my desktop would randomly lose connection for a few seconds and then regain connection. As far as I ca...
Slight update. The connection drops every 30 minutes on the dot, same exact seconds and everything. A note in the logs says the internet connection has connected, so now I'm assuming it's network wide instead of just the ethernet ports. Any suggestions? I can't think of anything off-hand.
It's a strange mix of symptoms. I'd suggest that it was an issue between your modem and your router, except that you say WiFi remains unaffected. I notice that all of the ethernet adapters you've used are connected to one computer. Do you have a laptop, tablet or anything that can be connected via ethernet? I would like to know if the problem occurs on this device as well.
Hi Alex,
I've confirmed that it does happen to another device, and is actually happening across the network now that I've looked into it. It appears that it may have something to do with the DHCP lease/renew time from my ISP since it happens every 30 minutes on the dot? I've checked across the Netduma forums, and it appears there have been a few cases like mine that have shown up. I've posted over there myself, and got a reply from Frayser who I sent some logs. I can send them to you as well if you would like.
- DHCP on the router renews once a day so it shouldn't be causing that to happen every 30 minutes. Try setting a static IP for one of the wired devices, does it still occur on that device every 30 minutes? Also what is your physical setup?
