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Re: Exspress VPN not working right on xr500 router

CoolestJake
Guide

Exspress VPN not working right on xr500 router

Hello, so I just got the exspress vpn. I looked up how to connect to it on the nighthawk xr500 router and it said to go to hybrid vpn and then vpn then advanced put the username and pass in and then the config. After I did all of that it said it was connected I made sure their was no extra line down at the bottom and everything seemed good but I when I checked my up it didn’t change on any of my devices. So I looked through the router setting enabled vpn services to and that didn’t help either I tryed looking it up some more but couldn’t find anything. Any help would be great thanks.
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CoolestJake
Guide

Re: Exspress VPN not working right on xr500 router

I figure out my problem. I accidentally deleted a letter on the config file. So I redownloaded the config file compared them and found that a letter was missing so that was my fault. So now it work. sorry about that.

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Re: Exspress VPN not working right on xr500 router


@CoolestJake wrote:
Hello, so I just got the exspress vpn. I looked up how to connect to it on the nighthawk xr500 router ....

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Nighthawk Pro Gaming Routers - NETGEAR Communities

Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 2 of 4
CoolestJake
Guide

Re: Exspress VPN not working right on xr500 router

I figure out my problem. I accidentally deleted a letter on the config file. So I redownloaded the config file compared them and found that a letter was missing so that was my fault. So now it work. sorry about that.
Message 3 of 4
FURRYe38
Guru

Re: Exspress VPN not working right on xr500 router

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

 

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