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Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

jhans
Aspirant

Fast wired connection, extremely slow wifi on a Netgear xr500 router

Hi guys, 

 

I bought a Nighthawk XR500 yesterday which I wanted to use as router in my apartment. I have it connected through my old router (which is set in bridge mode). When I use a wired connection to my PC, the XR500 router is giving me optimal speed, however when I connect to the Wifi (and deattach the wired connection) the speed drops to 1/50 of the wired speed. 

 

I have

- turned off QoS

- degraded the firmware (to .22), I have

- tried to reboot both routers

- deactivated IPv6

- deactived 

- activated WMM

- deactivated SmartConnect

- deactived Beam, Mu-Mimo and HT160

- UPNP actived

- all lights on my XR500 are white (internet is blinking). 

 

I am running out of ideas, any help out there? Smiley Happy

 

 

Message 1 of 8

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Netduma-Fraser
NetDuma Partner

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

Right okay, that does sound like an isolated issue then. I'm not sure which device list you're referring to but the router is a gateway so no need

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Message 8 of 8

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Netduma_Jack
NetDuma Partner

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

Hi Jhans - first of all kudos on taking all the logical steps to solve this.

Four suggestions:

 

1. The anntenaes are all screwed in correctly and fully?

2. Have you tried changing the channel in WiFi settings? You might be using a severely congested channel

3. Have you tried another device? Your testing device might have a fundamental wireless problem

4. Do you have another router you can test to? Would confirm whether it's something with the XR500 that needs fixing (or not)

Message 2 of 8
FURRYe38
Guru

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

What devices are you using on wireless for speed testing?

Testing on 2.4Ghz or 5Ghz wireless?

 

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.1/RBK50 v2.7.2.104(WW)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 3 of 8
jhans
Aspirant

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

1) They should be (my PC is finding the Netgear Wifi and it shows full strength). 

2) I have tried to switch both the 2.4Ghz and the 5Ghz to different channels (no change in performance)

3) I have not tried other devices besides my PC (my mobile is struggling to connect to the network at all atm). However, my PC is working well if I unplug the Netgear XR500 and reconnect my old router

4) I guess 3) answered this one? 

 

Thanks for helping me! 

Message 4 of 8
jhans
Aspirant

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

I have tried both frequencies. 

Message 5 of 8
Netduma-Fraser
NetDuma Partner

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

What are the speeds you pay for?
What are the wireless speeds that you're getting?
Before you test wireless again on the PC make sure that in the Device Manager for the network card that the wireless is running at 1gbps full duplex
Message 6 of 8
jhans
Aspirant

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

Thanks, it actually seems to be something wrong with my PC now or the USB network cards (I have tried two), cause my cell phone is now at acceptable speed and my GF's laptop the same (they are both getting 90 mbps, while I am still stuck at 2-3mbps on the PC). 

 

I see on my device list that the router is listed as gateway, could this also be a problem? Should I disconnect it? 

Message 7 of 8
Netduma-Fraser
NetDuma Partner

Re: Fast wired connection, extremely slow wifi on a Netgear xr500 router

Right okay, that does sound like an isolated issue then. I'm not sure which device list you're referring to but the router is a gateway so no need

View solution in original post

Message 8 of 8
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