GEO-FILTER FILTERING NOT WORKING

I'm familiar with the UK server required. No, not that one. None of the servers had a circle around them. I enabled the geo filter well before I began to search for a match. When I do enable the geo filter I always go to the main menu of the game, change the settings to , then I search for the game a minute or two later.

I'll try that next time it happens. As I mentioned it does not do it all the time but it does do it frequently. Next time it gives me that problem I will close the game down completly, then set the geo filter and see if that works. It shouldn't have to be that way in order for it to work I don't believe. It never used to do that before when I first got it which was back in May. This problem started about a month or two ago.

Let us know how it goes! We'll advise you further once you're able to try it. Feel free to ask any questions or if anything else happens :)

I think I know what the problem is, I just bought an xr500 (a buddy of mine had one and it worked fine for the last week or so since he got it).  During the initial setup it upgraded the firmware to 2.3.2.32 and speeds were terrible, enabling geo filtering would knock my xbox offline, clicking on players/servers would not show ping etc.  Found out his router was on 2.3.2.22, I downgraded mine to that and did a factory reset to clear out any settings and its been working fine for the last 2 days.

2.3.2.32 appears to be a buggy firmware, I would check and see if you have it and go back to 2.3.2.22 if you do, it fixed all my problems.

Thank you for letting us know your solution - we have confirmed that a bug exists within the new firmware that is causing slow speeds after upgrading. We're working with Netgear on a solution to this issue, and we hope to have it resolved so you can enjoy the new firmware soon :)

thank you for that information. Will check to see what firmware I am running.

I played Call of Duty for the first time in several days and I had my Geo-Filter on strict & Filtering mode before searching for game. I got thrown into a match with the server way outside of my radius circle. I live in California with a 691 radius set. I got thrown in a match with the server in Florida. See picture attached. That picture was taken in the middle of a match.

Hmm, it's possible that server is mis-located. Technically it's within your Geo-Filter radius (since that is its true location) but it's appearing in Florida on the map. This seems like the most likely cause of this issue.

Please post the ID of this server, as well as the distance and ping shown by the ping graph. We'll check whether this server needs to be moved!

Another cause of course could be that you're accidentally using Spectating Mode instead of Filtering Mode, meaning that your settings won't block any servers.

How is it technically within my geo-filter radius when you can see in the picture I'm set in California and the server is in Florida. The radius I have it set at 691 miles. Florida is over 2500 miles away from California.

Also how can I accidently be using "Spectating Mode" when you can see in the picture it's clearly in "Filtering Mode".
I don't change the settings in the middle of the game. I set it before searching for a game. I've also at times set it even before opening the game application and it's given me the same problem.

I don't have a screenshot saved showing the serve ID as well as the ping but next time it happens I will take a picture of it. Again though you can see my location in the picture, the server being in a state (FL) over 2500 miles away from me & that I have it in "Filtering Mode".

Both. It's happened while I am only in the main menu of the game, I set my settings to change the mode to "strict & filtering" before searching for any game matches. ALSO when I've had the modes ALREADY in strict & Filtering BEFORE launching and booting up the game it's given me that problem.

It does not happen every single time. There are several times where it does block servers outside my radius when I have it set on those 2 modes regardless if I set it while just at the main menu before searching for a match or before even booting up the game.

What it does for example I can be playing say for example 4 game matches in a row & have all the servers outside of my radius blocked & it shows that it blocks them and all  of a sudden on the 5th game it doesn't block a server outside my radius. It does it at random times.

The problem has not been of when I set my modes to block the servers outside my radius. The problem has been that it doesn't block them during random games. Again I can be playing 1, 2, 3, 4, etc game matches in a row then all of a sudden I get thrown into the next game and the geo-filer didn't work and I get a server outside my radius.

No. I don't have any servers in the Deny & Allow section. There is also no circle around it. Also in the picture I included you can see there is no circle around the server icon.

Ok I did what asked which was "flush the cloud" on the Geo-Filter. I had the modes both on "Strict & Filtering Mode" before loading up the game. It was blocking servers outside of my radius when searching for a game match and next thing I know I got thrown into a match once again with the server over 2500 miles away from where I live.

I took a screenshot during the middle of the match that shows the server info. You can also see I have my radius set at 691 miles and the server was no where near my circle. See attached picture.

Could you take some more screenshots when this happens please:

1. The top of your Geo-Filter page (the Device panel) 
2. Your Geo-Filter Map Options
3. Your Allow & Deny Panel at the bottom

It's pretty much impossible for this to happen unless there is a setting allowing it, so this should hopefully be straightforward to fix.

I've alredy mentioned what options I have set but here you go a screenshot of what I have selected. As well as my friends allowed list. I dont have anybody on "deny" list.

When I have it on "filtering" mode some of my friends were not able to connect to me either throuigh the playstation chat and the game unless I put them on my "allowed" list first and open it to "spectating mode" first. Once they join me then I can set it back to filtering mode.

However the problem that I'm having has been having happens wether I play solo or with them. The screenshot I showed where the server was outside of my radius I was playing by myself.

One last thing in my allowed list if you look at my friend named "Haste" he lives in California about 150-200 miles north of me but the Geo-Filter map always shows him in somewhere by Oklahoma or maybe Kansas can't remember which state but one of those 2. Again he lives in Northern California.

This happens I would say on average 2-3 times each time I play. It does block the servers most of the time when I have it on filtering mode regardless if I set it before booting up the game or while it's already booted but set it before searching for a match. Most of the time I play alone and it's done it even when I have it set on filtering mode prior to booting up the game.

I notice it mostly does it when it's taking a while to find a game it eventually throwns me into a match with a server outside of my radius. By a while I mean 3-5 minutes. There are times that I keep getting servers in the UK or East coast every single time and have terrible hit detections. When situations like that happen I stop playing, close the game application, change the mode to "filtering". What I notice it then does is block all servers outside my radius for a few minutes then if a match is not found withing a few minutes it throws me into the same servers I was playing on that I am trying to avoid.

There are times that it works perfectly and blocks the servers outside of my radius every single time. It's just not as consistent in blocking them as it was in the first few months that I got the router which was back in May.

I have a screen capture software that will allow me to record the interface but not a way to record both at the same time. Even recording it, which I have no problem diong so, it doesn't seem to be a solution that will stop the problem. I've shown the screenshots if the problem. All me recording it will show is what the screenshots I've attached in previous messages show. The screenshots have shown me having it on strict and filtering mode and the server showing outside of my radius.

If I provide a recording of it happening will that provide something different that will enable a solution to be found? Again I have no problem recording it and be happy to provide the recording. I just don't understand how that will help.