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Forum Discussion
W1ZZK1D12
Apr 06, 2022Aspirant
HYBRID VPN XR1000 Any Update?
I've seen a couple posts on this already but they seem to be quite old. Is there any update whether this will make it into the next update? If not I'm going to return this router and get XR500 again
MetFox123
Sep 12, 2022Guide
How long will it take to fix this bug approxiametly? Is this the only problem or are there more problems to fix??
Netduma-Liam
Sep 12, 2022NetDuma Partner
It's hard to say, it's something that's occurring more on NETGEAR's side of the software so we've given them all information available and they're now working on fixing it. I'm afraid I don't know how long this will take.
As far as I'm aware, all remaining problems are fairly minor so we'll be fixing them in the mean time.
- MetFox123Sep 12, 2022GuideI hope so!! The community is waiting way too long for this new firmware update!
- Christiaan11Sep 13, 2022Apprentice
Thanks for all the updates Liam. Understand that you don't have a detailed view on what's going on at Netgear side of testing. Is there no one from that Netgear team in this thread? If not would be good to loop someone in here. I'm in general very curious to understand when this release including VPN is coming and what other fixes are part of that release.
In all honesty I have to say I'm disappointed with my purchase due to all the different bugs (not all duma related) that are still there. I though I bought a flagship router but feels like a beta sometimes.
- Netduma-LiamSep 13, 2022NetDuma Partner
I'm not entirely sure at this moment in time, previously there were a couple people from the NETGEAR team who would check through the support forum but I'm not sure how that's changed currently.
The issue of Hybrid VPN to the XR1000 is a little more complex, there are some very low-level compatibility issues here that have prevented us from getting Hybrid VPN on there sucessfully. We are still working on it when possible, though I don't have any estimate as to when that might come out.
- MetFox123Sep 26, 2022GuideAre you guys still working on it?? Can someone from the netgear team give us some more information about the new firmware update PLEASE?
We are waiting more than a year without knowing anything. It would be appreciated if someone from the netgear team can react to these answers. - Netduma-LiamSep 26, 2022NetDuma Partner
I can understand that, I'll speak with the team and get the question raised in the next meeting!
- MetFox123Oct 08, 2022GuideWhen is the next meeting? Still no updates for the xr1000 this is getting more and more hilarious.
- Netduma-FraserOct 09, 2022NetDuma PartnerI'm not certain but it may be next week. I know getting an update out for the 1000 is a priority.
- MetFox123Oct 25, 2022GuideAnd do you guys know more about the firmware update??
- Christiaan11Oct 25, 2022ApprenticeI gave up on this router already 😞
- Netduma-LiamOct 25, 2022NetDuma Partner
There's been some complications with the XR1000 recently, hence why there's been a delay. We've been working on a really tight deadline to get a new firmware prepared for it so hopefully it won't be much longer before NETGEAR can release one.