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High Packet loss on XR500
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High Packet loss on XR500
Hello everyone, seeing if you can help me with my PL issue.
I have a XR500 and I am experiencing horrible packet loss. My router is updated to latest firmware, plugged directly into my pc. When playing Overwatch I get horrible latency spikes, hitting into the 200s at times and then settling back down to the normal 35-40, then spiking again. I have included a pingplotter screenshot, where I connected to an Overwatch server when I was playing. Any help is greatly appreciated!
i have had my ISP out before and they said it was a modem issue, I replaced the modem to a netgear one and this issue is still persistant. They checked all of my lines and everything looked good. I have replaced the cables connecting my eequipment as well as my pc to eliminate anything. I am kinda stumped.
Geo-filter, QoS are all set up following recommendations I have read and watched. If you need any further information let me know.
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Re: High Packet loss on XR500
What modem do you have?
Is it only happening on the one game? Or all games?
Have you noticed that on your ping plotter, the slowdown isn't internal to your network?
It could be the server you're playing off.
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Re: High Packet loss on XR500
I've eliminated every variable on my pc that I can. Both hardware and software.
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Re: High Packet loss on XR500
Have you tried with it directly connected to the modem?
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Re: High Packet loss on XR500
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Re: High Packet loss on XR500
Thank you, let us know how that goes!
How do you have QoS configured exactly? Feel free to provide a screenshot if easier.
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Re: High Packet loss on XR500
So after connecting directly to the modem, I am experiencing the same issues on Overwatch. The two below screenshots are from Overwatch and their network graph and then my QoS settings on my XR500.
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Re: High Packet loss on XR500
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Re: High Packet loss on XR500
Or you can click on "choose file" and attach them individually. Then we can view them right away without a moderator having to approve them.
If your having the same issues directly connected to the modem, the router isn't likely the issue.
Its either the gaming server, your isp, the isp's line, or the modem.
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Re: High Packet loss on XR500
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Re: High Packet loss on XR500
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Re: High Packet loss on XR500
I bought the CM600 to replace my old ASUS modem to filter our possible causes. I think at this point I need to have my ISP come out and check the lines and see what they can figure out. I hope they can fix this issue.
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Re: High Packet loss on XR500
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Re: High Packet loss on XR500
Thanks for the advice, I will be sure to do that.
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