× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Info Dumaos on router XR1000

Vigilantslb
Aspirant

Info Dumaos on router XR1000

Hi there,

 

I don´t know why but i can´t log in on DumaOS. 

 

So i have a NightHawk XR1000 and i can´t access to DumaOS dashboard, i tried to go to routerlogin.net etc and it doesn´t work.

 

Does anyone has the same problem solved or know how to do it?

 

Thank you

 

Message 1 of 9
Netduma-Fraser
NetDuma Partner

Re: Info Dumaos on router XR1000

By doesn't work, what are you seeing, what's happening exactly? Does using the LAN IP work?
Message 2 of 9
Vigilantslb
Aspirant

Re: Info Dumaos on router XR1000

Hi,
So, when i write in the browser routerlogin.net or even the IP, just loads for some time and has one error.
Later i can send one print screen from it

Thank you
Message 3 of 9
Netduma-Liam
NetDuma Partner

Re: Info Dumaos on router XR1000

If you can send a screenshot that would be helpful.

 

Could you also try rebooting the XR1000, then see if you're able to access the interface after that?

Message 4 of 9
Vigilantslb
Aspirant

Re: Info Dumaos on router XR1000

In almost one year i was only able to log in once with linited access 🤷
Message 5 of 9
FURRYe38
Guru

Re: Info Dumaos on router XR1000

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

What browser are you using? I use MS Edge with my XR1000. 

Be sure to clear ALL Browser caches before entering the routers web page. 

 

I just update FW on it as well:

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR1000-Firmware-Version-1-0-0-68-R...

 

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...

Message 6 of 9
Vigilantslb
Aspirant

Re: Info Dumaos on router XR1000

Hi,
Either i use google chrome, firefox or the app.
All my cables are cat 6
Message 7 of 9
FURRYe38
Guru

Re: Info Dumaos on router XR1000

Please try the suggestions. 

 

I got my XR loaded up the other day and have not seen any issues on the web page. Though I would give loading of the dashboard time, does seems like it takes bit to finally load and display. 

 

Message 8 of 9
Netduma-Fraser
NetDuma Partner

Re: Info Dumaos on router XR1000

Could you provide the screenshot you mentioned?
Message 9 of 9
Top Contributors
Discussion stats
  • 8 replies
  • 1781 views
  • 0 kudos
  • 4 in conversation
Announcements

Orbi 770 Series