Issue in option " Turn off wireless signal by schedule" in new firware V2.3.2.40 Router XR500

[ezambran]

Hello, I have a XR500 DumaOS router originally with firmware v 2.3.2.32. The issue is that I cannot make changes in the wireless programming because the options become dimmed after upgrading firmware to v 2.3.2.40. I tried to take the backup in the previous version firmware 2.3.2.32 and restored the backup after upgrading to the latest firmware v 40 and make a hard reset, but the checkbox is still dimmed and persist. I was testing the router settings and I noticed that the "Transmission power control" buttons were dimmed after configuring the Advanced hybrid VPN service and the primary DNS. Maybe it help. Could someone help me? I appreciate your help. Thank you.

[Netduma-Fraser]

Is it just Transmission Power Control that is dimmed or is it other settings as well? Do you have smart connect enabled?

[FURRYe38]

Try a factory reset on the router and setup from scratch. 

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@ezambran wrote:

Hello, I have a XR500 DumaOS router originally with firmware v 2.3.2.32. The issue is that I cannot make changes in the wireless programming because the options become dimmed after upgrading firmware to v 2.3.2.40. I tried to take the backup in the previous version firmware 2.3.2.32 and restored the backup after upgrading to the latest firmware v 40 and make a hard reset, but the checkbox is still dimmed and persist. I was testing the router settings and I noticed that the "Transmission power control" buttons were dimmed after configuring the Advanced hybrid VPN service and the primary DNS. Maybe it help. Could someone help me? I appreciate your help. Thank you.

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[ezambran]

I've done that and it doesn't work either. I think it's a firmware bug.

[Netduma-Fraser]

What options are dimmed and are you using smart connect?

[ezambran]

It's just the Transmit Power Control. Yes, I have enable the Smart Connect option.

[Netduma-Fraser]

If you disable smart connect are you able to edit the option?

[ezambran]

I've disabled smart connect but the option still can't be edited. I've attached an image.

[Netduma-Fraser]

Transmit power control looks editable to me, what happens when you click the 100% beside it?

[ezambran]

No, it's still the same.  I've attached another image.

[Netduma-Fraser]

Transmit Power Control is related to 100% on the right hand side. Are you saying you want to enable WiFi scheduling which is a different feature?
I have the option available to me on the latest firmware. Disable the option on the previous firmware then upgrade, can you change it then?

[ezambran]

I need to change the WiFi programming on certain days of the week.

I've tried that before and Initially the TPC box works fine, but after I setup the advanced hybrid VPN option on the router, the Transmit Power Control box was dimmed again.

[Netduma-Fraser]

Is it once you've connected the VPN or once you've added a device specifically? I'll need to check with the team to see if this is expected behaviour.

[ezambran]

I have configured the Advanced Hybrid VPN to connect to the Mullvad VPN server. I send an attached image showing this configuration.
Once the router is connected as a VPN client in the new option that brings the new firmware v40, the TPC box was automatically disabled.

[Netduma-Fraser]

Okay thanks for the information, I've passed a message on to our team as this seems like expected behaviour. Will get an answer for you as soon as possible.