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Forum Discussion
karloc
May 24, 2020Aspirant
It's Sad but XR300 appear to be bad and slow :(
I have been running the XR300 since January and have been having no end of speed issues. Firstly set up router (fixed ip address) and needed settings speed down dropped to 80ish Mb. After call to...
Netduma-Fraser
May 26, 2020NetDuma Partner
In Internet Setup change the MAC address to use the same MAC address as your previous router. Also could you go to the Device Manager table view and let me know what the link speeds are for the ports please?
karloc
May 26, 2020Aspirant
The link speeds for the Lan and Wan ports are full duplex 1Gigabit.
I can't change the MAC address at the moment as I need to be able to use the other router to get the faster speeds, but the MAC address should make no difference. As I have said I can set up a new device on the WAN side that has never been seen by the ISP's network and that works fine it's the XR300 which is being slow.
- Netduma-FraserMay 27, 2020NetDuma PartnerIf you do the setup wizard from settings and just go as far as the speed test, what results do they return?
- karlocMay 27, 2020Aspirant
I have NOT run the setup wizard because there is no way for a wizzard to know what IP address I want it to use.
I have however come accross reference to the XR300 not being able to cope if you change the SSID and in particularly changing the network key. As issues have hinted more and more that the wifi is the route of the issue, So I have changed the SSID and network key back to default (not sure what the guest default was). And I have disabled both the 2.4GHz and 5GHz radios and rebooted the system.This has now put the speeds to where it should be - finally. As long as I dont ever use the wifi.
BUT as wifi is a big "sales" point of this router it is very very bad that a router at this price point just can't manage decent WAN speed with wifi turned on. I have always been a fan of netgear products but time to start looking at other makes from now on.
Had to smile to myself when I imagined the new strap line "upto 1300Mbs" wifi - then small print saying but that will stuff your internet speeds so enjoy your wifi now :)- Netduma-FraserMay 27, 2020NetDuma PartnerI'm not sure I follow the first point, you would have done the wizard when first starting up the router. It will work accessing it this way. I've not heard of that at all, do you have a link to that? If that's the case I'd recommend seeking a replacement from Netgear as it's likely faulty.