Kicked from dashboard

[JoeFI]

Hi,
I keep getting kicked out of my router dashboard with the message I'm signed in from another device and to either continue or exit. The ex770 is on my network also. It has happened about once a month since I got it but I started using a hybrid vpn yesterday and it happened 4 times last and once today.

[Netduma-Fraser]

Are you using either the Nighthawk or the DumaOS app at all? Have you left the interface open on any devices - I'm assuming you haven't? Is it on the VPNd device you notice it?

[JoeFI]

Hi,
I do have the nighthawk app on my phone but I can't recall ever signing in to the interface on it. It's on my pc where I get kicked out. I use the vpn on my Playstation.

[Netduma-Fraser]

Do you usually access via routerlogin.net or the LAN IP (default 192.168.1.1)? Do you notice a difference connecting to either?

[JoeFI]

I use the router.net option. I've logged out of the app so I'll see if that works, so far so good. And if not I'll log on via ip address. Thanks

[JoeFI]

Hi Fraser,
The issue hasn't occurred since I've started logging in via the ip address so it appears to be resolved.
Thanks
Joe

[Netduma-Liam]

OK that's good to hear!

Let us know if it re-occurs!

[JoeFI]

Will do.
Thanks