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My Netgear nighthawk router did not work well

haoblue
Aspirant

My Netgear nighthawk router did not work well

The functions of parential controls suck very very much. The new version firmware improved a little bit, but still suck. Let me tell you what happened to me.

 

1. The router could not block any porn website well. One day, I identified my 12-year-old boy visited pornhub. Immidiately, I input the website into block list on both genie, opendns and local setting. However, the ridiculous thing was my boy visited the website again and easily. It is complicated that Netgear created genie, opendns and local setting to set a router, but none of them worked.

 

2. To prevent my boy from visiting the undesirable websites, I have to block the computer from Wifi sometime. At beginning, it worked well. However, right now, no matter what I did, the computer was blocked from the router permanently. I tried anything I could do to solve this issue, but nothing changed. What a fantastic router! 

 

3. The netgear genie also sucks. It could not run in Windows 11 and it never was updated. I have to run a old computer with windows 10 to run genie. If netgear did not try to maintain genie, why did not netgear assign its corresponding function to the local setting?

 

4. The nighhawk app sucks. Mine is a Android version. It linked router super super slow. That was not the painest till the app could not be logged in. I bought a  "NETGEAR WiFi Mesh Range Extender EX6150" and tried to set up it with the app. The app might be confused by identifying both the extender and the router so it became keeping showing "your request timed out" after I switched my devices whatever if I clicked the sign-in button or create-accout button. 

Model: XR700|Nighthawk Pro Gaming Router
Message 1 of 4
FURRYe38
Guru

Re: My Netgear nighthawk router did not work well

So what model Netgear router are you referring too? 

 

Message 2 of 4
haoblue
Aspirant

Re: My Netgear nighthawk router did not work well

My model is "Nighthawk Pro Gaming XR700 Tri-Band Wi-Fi Router"

Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: My Netgear nighthawk router did not work well

The router focus is more on gaming than parental controls, the block list on the router only applies to HTTP so not very helpful unfortunately. The OpenDNS option should work if it's been configured correctly. I believe that the Genie is no longer supported. These are all Netgear specific features so may be best to contact them directly: http://support.netgear.com/
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