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Orbi WiFi 7 RBE973
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My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

jadamkeo
Aspirant

My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

 
Message 1 of 7
Netduma-Fraser
NetDuma Partner

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

Could you provide more information? Such as where you're testing, what speeds you're expecting etc? The more information provided the easier it will be to help
Message 2 of 7
jadamkeo
Aspirant

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

On the benchmark in the dumaos it says it’s expecting 900mbps but when I go to download an update for call of duty or any other game it only gives me 13 mbps max. I’m currently testing on a third party WiFi analyzer on my phone.
Message 3 of 7
FURRYe38
Guru

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

What are the speed results with a wired PC or laptop and testing with Ooklas installable speed test app? 

Message 4 of 7
jadamkeo
Aspirant

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

I am currently running the 2.3.2.134 version and I have the cat 6 Ethernet .
Message 5 of 7
FURRYe38
Guru

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What are the speed results with a wired PC or laptop and testing with Ooklas installable speed test app? 

Message 6 of 7
Netduma-Fraser
NetDuma Partner

Re: My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

What are you getting on speedtest.net? How have you setup the QoS page?
Message 7 of 7
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