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NETGEAR Nighthawk Pro Gaming WiFi 6 Router (XR1000) 6-Stream AX5400 Wireless Speed (up to 5.4Gbp

Kamalk2004
Follower

NETGEAR Nighthawk Pro Gaming WiFi 6 Router (XR1000) 6-Stream AX5400 Wireless Speed (up to 5.4Gbp

After few month 2.4gz signals stop working on my Netgear nighthawk XR1000 router.Please suggest any solution.

5Gz signals working fine but in few feet away the strength is poor.Router firmware says updated as of now.

Message 1 of 4
FURRYe38
Guru

Re: NETGEAR Nighthawk Pro Gaming WiFi 6 Router (XR1000) 6-Stream AX5400 Wireless Speed (up to 5.4Gbp

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

What channel configurations are currently set on the router?  

 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.


Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

Message 2 of 4
Netduma-Fraser
NetDuma Partner

Re: NETGEAR Nighthawk Pro Gaming WiFi 6 Router (XR1000) 6-Stream AX5400 Wireless Speed (up to 5.4Gbp

Good advice above, let us know once you've tried everything
Message 3 of 4
FURRYe38
Guru

Re: NETGEAR Nighthawk Pro Gaming WiFi 6 Router (XR1000) 6-Stream AX5400 Wireless Speed (up to 5.4Gbp

Any progress on this? 


@Kamalk2004 wrote:

After few month 2.4gz signals stop working on my Netgear nighthawk XR1000 router.Please suggest any solution.

5Gz signals working fine but in few feet away the strength is poor.Router firmware says updated as of now.


 

Message 4 of 4
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