You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
This is especially important for these devices as they run with DumaOS rather than the standard Netgear firmware. The DumaOS people are very active in that section and can probably respond more quickly.
I will ask the Netgear moderator to move your message.
