Re: Netgear Nightawk XR700 Plex Server Update required

gfhartzell · ‎2019-08-06

My Netgear Nightawk XR700 requires an update to Plex Server version 1.16.1 or newer. Currently Stuck on Version 1.14.1.5488. When will there be an update?

Netduma_Alex · ‎2019-10-31

Actually there was an update today, seems to contain a Plex update too:

https://kb.netgear.com/000061373/XR700-Firmware-Version-1-0-1-20

View solution in original post

Netduma-Fraser · ‎2019-08-06

I'll ask the Netgear team to see when this is planned and get back to you.

gfhartzell · ‎2019-08-07

Thank you. It will be good to get live TV and DVR back

gfhartzell · ‎2019-08-13

Hi everyone,

We received confirmation that Plex version 1.16.3 was released on the R9000 this morning.

You should then be able to update your version from the device's GUI.

Thank you.

Message 33 of 42

gfhartzell · ‎2019-08-14

Any word yet? it apears the did the X10 recenty.

Netduma-Fraser · ‎2019-08-14

I'll check in with the team and get back to you.

gfhartzell · ‎2019-08-23

Just checking in

Well its been 2 months now without being able to use Live TV without the Required update to the xr700 plex server and no response from netgear.

This is very frustrating. Is it actually part of a firmware update?

Thank you

Gary

Netduma-Fraser · ‎2019-08-24

I've asked my colleague who has asked Netgear to post here directly when they have an idea. I believe when you disable Plex then enable and apply it redownloads Plex so may be possible without a firmware update though I can't say 100%. Try this as well if you haven't already as possible its already been updated.

gfhartzell · ‎2019-08-26

Unfortunately I have tried that several times and it does not update.

I suspect that it may require a firmware update see below from the 1.0.1.8 update:

XR700 Firmware Version 1.0.1.8

Was this article helpful? Yes No

New Features and Enhancements:

DumaOS v1.13.8 update
Plex media server v1.14.0 update
ReadyCLOUD feature support
DumaOS ping assist support
DumaOS Theme control support
Netduma Hybrid VPN referral links
Netduma Advanced ping stats support
Bug Fixes:

gfhartzell · ‎2019-08-26

Plex Version Update

Enable Automatic Plex New Version Update

Current Plex version: 1.14.1.5488-cc260c476 Jan 24, 2019

Your Plex Media Server version is up to date.

Netduma-Fraser · ‎2019-08-26

Thanks for confirming and trying, hopefully the next update will include this.

Xrv · ‎2019-09-17

Hi

Any news about Plex update? Currently running V1.0.1.20 on XR700 and Current Plex version: 1.14.1.5488-cc260c476 Jan 24, 2019

Netduma_Alex · ‎2019-09-17

Sadly still no news, sorry.

gfhartzell · ‎2019-10-17

still broken , still waiting , no word?

Netduma-Fraser · ‎2019-10-17

Sorry about this, it's a Netgear feature so I'll ask the team again and see if there is any update for you.

Xrv · ‎2019-10-25

Any news about update from netgear?

Netduma_Alex · ‎2019-10-28

Nope, sorry. I'll chase it up!

Xrv · ‎2019-10-31

Nothing yet?

Netduma_Alex · ‎2019-10-31

Actually there was an update today, seems to contain a Plex update too:

https://kb.netgear.com/000061373/XR700-Firmware-Version-1-0-1-20

View solution in original post