NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
murphymj68
Jul 11, 2020Star
Netgear WAN port issues (Nighthawk and ORBI)
My Nighthawk XR500 fails to connect via its WAN port to my Huawei ONT. I have exactly the same problem with The Netgear Orbi router (model RBR50v2)) that I own. My older TPlink (AC750) and ASUS (RT-A...
- Jul 22, 2020
Victory has been declared!!! :-)
I installed the unmanaged switch and hey-presto the Netgear Routers now establish connections with the Huawei ONT. Many thanks Netduma-Fraser for the recommendation. Months of frustration and unnecessary expenditure wasted on a problem that was solved by a $50 switch - sigh. Hopefully others in this community suffering similar issues will benefit from this post.
As an aside, I tried the other recommendation - factory reset the router while it is connected to the ONT. Unfortunately, this did not work.
Thanks again for your help. It is much appreciated.
Netduma-Fraser
Jul 12, 2020NetDuma Partner
If you go to http://routerlogin.net/debug.htm and tick the option WAN Port mirror to LAN port1 and then treat LAN Port 1 as the WAN port and connect that directly to the ONT do you get a connection then?
murphymj68
Jul 12, 2020Star
Thanks for the recommendation. I'll try that this tomorrow morning (07h00 GMT time) and post an update on this forum once done.