NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear WAN port issues (Nighthawk and ORBI)
My Nighthawk XR500 fails to connect via its WAN port to my Huawei ONT. I have exactly the same problem with The Netgear Orbi router (model RBR50v2)) that I own. My older TPlink (AC750) and ASUS (RT-A...
Victory has been declared!!! :-)
I installed the unmanaged switch and hey-presto the Netgear Routers now establish connections with the Huawei ONT. Many thanks Netduma-Fraser for the recommendation. Months of frustration and unnecessary expenditure wasted on a problem that was solved by a $50 switch - sigh. Hopefully others in this community suffering similar issues will benefit from this post.
As an aside, I tried the other recommendation - factory reset the router while it is connected to the ONT. Unfortunately, this did not work.
Thanks again for your help. It is much appreciated.
Have a small non-managed GbE switch at hand? Connect it in between the ONT and the Netgear router.
There must be something uncommon happening with the establishment of the Ethernet link between the ONT and the router WAN/Internet port - must be a rare interoperability issue.
Vaguely remember having read similar posts in the community or the net.
Thanks for the recommendation. I don't have one at hand but have ordered a NETGEAR 300 Series Gigabit Ethernet Unmanaged Switch. It will take a few days to arrive. I'll update the thread once I've received it and tested it.
- Do keep us updated. Perhaps one thing to try is connect it to the ONT and perform a factory reset, then by going through the setup wizard it will try to make a direct connection.
Victory has been declared!!! :-)
I installed the unmanaged switch and hey-presto the Netgear Routers now establish connections with the Huawei ONT. Many thanks Netduma-Fraser for the recommendation. Months of frustration and unnecessary expenditure wasted on a problem that was solved by a $50 switch - sigh. Hopefully others in this community suffering similar issues will benefit from this post.
As an aside, I tried the other recommendation - factory reset the router while it is connected to the ONT. Unfortunately, this did not work.
Thanks again for your help. It is much appreciated.
- glad to hear its working!
