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Netgear XR1000 Gaming Router only reading 20hz channels nothing else

Bluelv702
Aspirant

Netgear XR1000 Gaming Router only reading 20hz channels nothing else

Hello Fam!

 

I bought this "WiFi 6" router to get the top speeds, I've owned it for about a little over 3 months now, and ever since I've been trying to see how to get this issue fixed but have been unable to find the answers. The issue I am having is that the router is only seeing 20Mhz channels (36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128) at 4800Mbps Mode. From what I have read, this mode is supposed to read all Mhz (20,40,80,160) but only read one. Has anybody seen this issue and got it resolved, if so please share or if someone can guide me on how to set up to get other Mhz to show up. Thank you.

 

I have 1.0.0.64_1.0.49

Message 1 of 6
plemans
Guru

Re: Netgear XR1000 Gaming Router only reading 20hz channels nothing else

when you have it set to "up to 4800mbps" its running in 160hz wide channels. it has to overlap quite a few channels to work in 160hz wide. 

what makes you think its only in 20hz wide? 

Message 2 of 6
Netduma-Fraser
NetDuma Partner

Re: Netgear XR1000 Gaming Router only reading 20hz channels nothing else

We've actually seen that if you reduce the mode down one level for 5GHz people can get better results as 160hz doesn't seem to work well for all devices, give that a try.
Message 3 of 6
Bluelv702
Aspirant

Re: Netgear XR1000 Gaming Router only reading 20hz channels nothing else

When running Wifi Analyzer it shows me the channels and 20/40/80/160MHz. When I go to my router to change the Channel it only shows 20MHz Channels, not even 40MHz. 

Message 4 of 6
Bluelv702
Aspirant

Re: Netgear XR1000 Gaming Router only reading 20hz channels nothing else

I've tried that but still only shows me 20MHz channel.

Message 5 of 6
Netduma-Fraser
NetDuma Partner

Re: Netgear XR1000 Gaming Router only reading 20hz channels nothing else

The different widths use a lot of the same channels, also depending on your region some channels may not be shown due to your local restrictions. The mode is essentially your width options, Up to 4800 Mbps being 160
Message 6 of 6
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