Forum Discussion

Aspirant

Oct 08, 2020

Netgear XR500 Continues to crash 3 to 4 times a day 3 days after purchasing it.

I recently purchase a netgear CM1000 modem and XR500 router. I'm on day 3 and I consistently deal with the router rebooting itself and nothing in the logs to suggest why. Don't want to give up hope r...

Netduma-Fraser

NetDuma Partner

Oct 16, 2020

jtman24 try the beta please.

Xcel please post in the beta section for the issues and we can take a look, a log probably isn't required for the moment.

Xcel

Apprentice

Oct 16, 2020

I went back to the non-beta firmware.

Xcel
Apprentice
Oct 16, 2020
The currrent issue is with the latest released firmware V2.3.2.66
- Netduma-Fraser
  NetDuma Partner
  Oct 16, 2020
  Give it a reset and that should resolve it. We didn't make any changes in that version, was just security fixes by NG.
  - Xcel
    Apprentice
    Oct 16, 2020
    Why do I need to reset at least once a day? That is not really a solution.