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Forum Discussion
Netgear XR500 Continues to crash 3 to 4 times a day 3 days after purchasing it.
I recently purchase a netgear CM1000 modem and XR500 router. I'm on day 3 and I consistently deal with the router rebooting itself and nothing in the logs to suggest why. Don't want to give up hope r...
The currrent issue is with the latest released firmware V2.3.2.66
Give it a reset and that should resolve it. We didn't make any changes in that version, was just security fixes by NG.
Why do I need to reset at least once a day? That is not really a solution.
- We'll be moving forward with 3.0 so would be best to try the beta again and tell us if you're having the issue on that so we can fix it.
Thanks for the reply. Seems as if the link to download the Beta does not work unless I'm in the wrong spot. See screenshot attached.
Well after a few weeks with the 3.0 beta, I'm back to almost the same spot. It was good for a bit but the last week it has happened on average twice a day. Starting to get aggrevated that something that costs so much could have so many problems. Any additional help would be much appreciated.
- Did you do a factory reset after upgrading to the beta? If not I would recommend doing that to prevent any legacy issues causing problems.
I did that yesterday morning. Got everything set back up and it happened 3 times yesterday. Definitely feel like I took a step back. I'll say that it seems to happen more often when throwing a lot at it. Always happens when I'm in a game or potentially streaming a video to my pc. Regardless, I'm done trying. I'm just going to submit a return. Hope you guys figure this out. I'm clearly not the only one and it's super aggrevating.
- Sorry to hear that but thank you for the information you've provided and I hope you consider it again in the future.
