Reply
Highlighted
Aspirant

Netgear XR500 Unnamed devices poping up

Apologies for the repeat of an earlier post, but I'm still having the same problems with my XR500. 

 

I hadn't checked in on routerlogin.net dashboard for a few months, and when I checked the Device Manager, there were a lot of 'unnamed devices' that I didn't recognise.

 

I went around the house and made a list of wifi-enabled devices we have, and checked them off against the devices that were showing up on the routerlogin.net dashboard (I didn't check using the IP/MAC address but most of the devices in my house have names that were imported from their individual device settings - for example, my iphone was called MYIPHONE7). So I was able to confirm that none of these 'unnamed devices' on the dashboard corresponded to actual devices in the house. 

 

So I figured that they were probably guest devices that had logged onto the wifi network over the last number of months, so I deleted most of them. However, I ran into two problems:

 

1) There were 2-3 of these 'unnamed devices' actively logged onto one of the wifi networks so I got an 'Unable to delete device beccause it is online' error message when I tried to delete them (even though again - none of these corresponds to actual physical devices in the house)

 

2) When I checked back in a few hours later, there were several new 'unnamed devices' in the offline section of Device Manager. I switched the XR500 off and on again, but this did nothing. 

 

There are currently 10 unnamed devices, of which 7 have the same first six digits in their MAC addresses - the other three share a different first half. None of the unnamed devices share the first half of a MAC address with any of the actual physcal devices that I know should be there. 

 

Can anyone please advise on how to fix this problem?

 

Many thanks

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 9

Accepted Solutions
Highlighted
Guru

Re: Netgear XR500 Unnamed devices poping up

There are no secrets on a MAC address...

 

The ones with an OUI starting with 02:xx:xx (like any x2:.., x6:... xA:..., or xE:... are local managed MAC, not assigned to a vendor, freely usable, just unique on a LAN, used by VMs, wireless access points offering multiple SSIDs/VLANs. Look there  -> https://en.wikipedia.org/wiki/MAC_address#Universal_vs._local

 

For the other random ones, say thank you generation tin hat, say thank you Apple (-> Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 [with complete ridiculous enforced defaults!]), say thank you Android (-> Privacy: MAC Randomization [with smart defaults of course]).

 

Needless to say - there is no reason to randomize MAC addresses on a home, private, or business network. A correct hardware MAC key for access control, base line security, .... So disable this **** on the network connection settings (by each SSID).

 

So we can blame Netgear for many things - regardlss on how many times you factory reset your router. Can't see a Netgear problem here...

 

PS. For those hyping Apple for a "great" privacy innovation - Android has this feature  since Android 8.0 Oreo (API 26, August 2017) - and it never caused (m)any issues. 

View solution in original post

Message 4 of 9

All Replies
Highlighted
Guru

Re: Netgear XR500 Unnamed devices poping up


@TheRealOC wrote:

There are currently 10 unnamed devices, of which 7 have the same first six digits in their MAC addresses ...


And the first part of thes MAC addresses are ... ?

 


@TheRealOC wrote:

None of the unnamed devices share the first half of a MAC address with any of the actual physcal devices that I know should be there.


Any iOS 14, iPadOS 14, and watchOS 7 systems on your network - your own, or guests?

 

 

Message 2 of 9
Highlighted
Aspirant

Re: Netgear XR500 Unnamed devices poping up

Thanks @schumaku 

 

PMing you the MAC addresses now; there are two iPhones running IOS 14 on the network. 

Message 3 of 9
Highlighted
Guru

Re: Netgear XR500 Unnamed devices poping up

There are no secrets on a MAC address...

 

The ones with an OUI starting with 02:xx:xx (like any x2:.., x6:... xA:..., or xE:... are local managed MAC, not assigned to a vendor, freely usable, just unique on a LAN, used by VMs, wireless access points offering multiple SSIDs/VLANs. Look there  -> https://en.wikipedia.org/wiki/MAC_address#Universal_vs._local

 

For the other random ones, say thank you generation tin hat, say thank you Apple (-> Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 [with complete ridiculous enforced defaults!]), say thank you Android (-> Privacy: MAC Randomization [with smart defaults of course]).

 

Needless to say - there is no reason to randomize MAC addresses on a home, private, or business network. A correct hardware MAC key for access control, base line security, .... So disable this **** on the network connection settings (by each SSID).

 

So we can blame Netgear for many things - regardlss on how many times you factory reset your router. Can't see a Netgear problem here...

 

PS. For those hyping Apple for a "great" privacy innovation - Android has this feature  since Android 8.0 Oreo (API 26, August 2017) - and it never caused (m)any issues. 

View solution in original post

Message 4 of 9
Highlighted
Aspirant

Re: Netgear XR500 Unnamed devices poping up

Apologies for the stupid question, but do I disable this **** on network connecting settings in the router's dashboard, or in each individual device?

Message 5 of 9
Highlighted
Guru

Re: Netgear XR500 Unnamed devices poping up

Hey, no problem! Perfectly understand the confusion caused by this "feature" - and even more the real issues araising where MAC based ACLs are in the game...

Message 6 of 9
Highlighted
Guru

Re: Netgear XR500 Unnamed devices poping up


@TheRealOC wrote:

... do I disable this **** on network connecting settings in the router's dashboard, or in each individual device?


On each device, and for each SSID/Network connection configured for your home or business networks. 

Message 7 of 9
Highlighted
Aspirant

Re: Netgear XR500 Unnamed devices poping up

Is there any way to change the Network Map in Device Manager to a list layout? (The map is getting a bit unmanageable at this point...)

Message 8 of 9
Highlighted
NetDuma Partner

Re: Netgear XR500 Unnamed devices poping up

Click the 3 line icon in the top left of the panel to change it to the table/list view.
Message 9 of 9
Discussion stats
  • 8 replies
  • 521 views
  • 3 kudos
  • 3 in conversation
Announcements