Netgear XR500

[jdennis1014]

I’m getting really slow upload speeds on my PS4 Pro hooked up through my xr500. My internet speeds are 900mbps download and 18mbps upload. When I test my speed through the PS4 Pro I’m getting a good download speed but average 1.5 to 1.7 upload speed. When I disable QOS in my xr500. I getting between 3.3 to 3.8 upload speed. Any help will be greatly appreciated.

[Netduma-Fraser]

Are you connected via WiFi or ethernet? What is the model of the modem/router the XR is connected to? Console speed tests are not always accurate, if you do a speed test on a PC and it's getting the correct speeds then it likely is on the console as well.

[jdennis1014]

I’m connected by Ethernet, I have the xfinity XB7 in bridge mode.

[Netduma-Fraser]

If you upload a large gameplay from the PS4 for example, what speed does it upload at?

[jdennis1014]

Not sure what u mean by uploading a large gameplay. I don’t do any live steaming, just online multiplayer gaming COD.

[Netduma-Fraser]

If you just do a recording of some gameplay and then upload it to YT - you could do it unlisted for example and then you can see at what speed it is uploading, seeing whether the speed test is correct or not.

[jdennis1014]

I have never upload any kind of video to YT before

[Netduma-Fraser]

Instead use the PS4 web browser (https://www.lifewire.com/ps4-web-browser-4134707) and go to a speedtest site, you may need to try a few to see what one works then see what upload speed you get there. It's not ideal but may give a better idea.

[jdennis1014]

Did the speed test I got 917.85 download and 18.58 upload ping 22

[Netduma-Fraser]

Okay great so the console is receiving the speeds it's supposed to be, the in built test just won't be as accurate

[jdennis1014]

Got online to game and got slow upload speed again. I went to do another speed test and now my upload speed says a socket error and want get me a speed reading

[Netduma-Fraser]

It's likely just the test misbehaving, if you're able to play a game then your upload speed will be fine

[jdennis1014]

I’m able to play but I’m experiencing laggy game play when I’m in game. When I’m at the scene to start a game images takes a long time to load

[jdennis1014]

Also I went to setup my lan connect in my PS4 Pro I manually enter all the information I used the Google dns and ran my test connection speed was still very low. I went into the XR500 log in page the XR500 has my dns has what my ISP has provided. Does this need I can’t use the Google dns?

[Netduma-Fraser]

If that was the speed at fault that would be the download. What ping are you seeing in game and via the Geo-Filter?
You should set DNS via the router compared to the device, would also suggest using automatic settings on the console.

[jdennis1014]

Ok I will try this out. Do you think putting in a new dns setting in the xr500 will give me faster download and upload speed?

[Netduma-Liam]

Let us know how you get on! No, DNS will have very little affect on your bandwidth speeds.

[jdennis1014]

Played a few games only 1 game turned out well ping in game was 29ms to 32ms. Looks like I was pinged on a dedicated server. The rest of the games pinged in the 59ms to 75ms. Modern warfare in game search ping was 71ms to 90ms. I have my ping set to 30ms. Also I was thinking of getting rid of my xfinity XB7 modern router combo. Whats a good modem that will match up to the Nighthawk XR500.

[Netduma-Liam]

In future, try denying the servers that aren't giving you a good experience. I don't have any personal reccomendations on a modem myself, I simply use the ISP provided one currently.