Netgear nighthawk pro gaming xr500 problems with Fortnite?

[Netduma-Fraser]

Your modem only plot was done using IPv6, whats the model of your modem/router?

[JFoltz3]

Netgear CM1000 docsis 3.1 modem

[Netduma-Fraser]

Okay lets go the other way and enable IPv6 on the XR and see if it is any better at all.

[JFoltz3]

Which setting should I put it on for the IPv6 of the XR500? The options are auto detect, auto config, 6to4 Tunnel, 6rd, Pass Through, Fixed, DHCP, and PPPoE.

[Netduma-Fraser]

Go for Auto Detect as we're not sure what those settings are specifically.

[JFoltz3]

I did auto detect and then proceeded to run a ping plotter test. The results were the same as before, maybe even worse. There was however some settings within the auto detect that I had no idea what to do with. I will link a picture. Each different mode that I described in the previous post had its own unique settings like it does for the auto detect. 

[Netduma-Fraser]

Enable the DHCP Server option instead of Auto Config. Then also change IPv6 Filtering to Open. I'm also thinking lets change DNS as well, select use these DNS Servers and input these for Primary and Secondary:

2606:4700:4700::1111
2606:4700:4700::1001

Then apply. Also in Internet Setup change the DNS to 1.1.1.1 and 1.0.0.1 and apply. Then redo your tests, one with IPv6 enabled and one without it please using the same 45% you had before.

[JFoltz3]

First one is with IPv6 and the second is without.

[Netduma-Fraser]

Not much difference there unfortunately, it does look like you're doing it during peak times. If you do the test later on or earlier is there any differences?

[JFoltz3]

Just did it at 10:30pm and it was just as bad.

[Netduma-Fraser]

Through all this, what ping are you seeing on the Geo-Filter and the game if you enable ping stats? Do you see it spike much?

[JFoltz3]

I have yet to check the ping through the geo filter. The ping when I play Fortnite is actually decent when it is working. Like 40-50. However, every 5 minutes or so, my net debug stats will show a large red X beside the ping number. At that point I'm pretty much unable to do anything. I teleport, rubberband, freeze, etc. when the red X comes up. After a minute or two the red X will go away and I'll be able to play for little bit, just for it to come back 5 minutes later. When the red X comes up, the ping number itself doesn't change that much, however there will be a lot of red lines on the graph beside the ping number. Pretty sure this graph displays my connection quality.

[Netduma-Fraser]

It would be really interesting if you could take a look at the Geo-Filter ping graph to see what is shows when that happens. If nothing happens and it continues at a good ping then it indicates a server issue.