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Network Monitor not tracking wireless with 5ghz off

As it says in the title, the OS does not recognize any data flow with 5ghz disabled.  I have no need of 5ghz so I keep it off but 2.4ghz is on and my mobile is connected to it.  Also, the Device Manager shows my wireless as being offline on the Network Map. 

What gives?

 

If I could suggest, a simple solution to this would be to seperate the wireless into the two wavelengths.

 

 V2.2.1.10

Model: XR500| Nighthawk Pro Gaming Router
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Re: Network Monitor not tracking wireless with 5ghz off

I also just noticed that the Dashboard Wireless Status app is showing both 2.4Ghz and 5Ghz as disabled, when only 5Ghz is.

 

 V2.2.1.10

Model: XR500| Nighthawk Pro Gaming Router
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Re: Network Monitor not tracking wireless with 5ghz off

Hi Prolific, on the Device Manager it is split into both bands and will show what devices are connected to which. If your phone is connected for example but it's locked and therefore idle then it'll show as offline. As soon as you unlock it you should see it come online on the device manager.

Do you have smart connect enabled? That makes it so only 1 WiFi SSID is showing but it will switch between 2.4Ghz & 5Ghz depending on a devices need. So in the wireless panel the 2.4Ghz & 5Ghz details would be the same.

Could you record a short video of the Network Monitor not working through wireless please?
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