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Orbi WiFi 7 RBE973
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New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

FURRYe38
Guru

New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

Security Fixes: 06/21/2024

 

NOTE:  This FW is for Version 1 of the XR1000 gaming router line. This version of FW is NOT compatible with hardware Version 2 of the XR1000 router series product line. The label under the router should display a XR1000 v2 or version 2 text information on the label for a version 2 XR1000. Version 1 XR1000 will not display a version number text on the label. 

 

Download Link:

https://www.netgear.com/support/product/xr1000.aspx#download

 

Firmware Update Instructions:

NOTE: It's recommended to factory reset and setup from scratch after applying this FW update. 

NOTE: Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200

Adjust IP range as needed if you have more than 100 devices. 

 

Be sure to make a backup configuration to file after the router as been setup:

https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout... 

Saves time if a factory reset is needed.

 

This article applies to:

 

Message 1 of 6

Accepted Solutions
lyf4ce
Aspirant

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

After updating and reboot, screen hung on redirect.  After waiting 10mins, I went to the router home address and tried to log back in.  After entering user/pw, the router threw this error:

 

lyf4ce_0-1727921265604.png

Tried just turning the router off and back on and got same result.  Decided to factory reset, and I got a partial wizard that allowed me to set things up at least.  Then the redirect threw this error again.

 

I now cannot get into the router to modify any settings, and apparently factory reset doesn't restore the firmware version.  Been on hold with 24/7 support in queue for over 30 mins now.  I guess at least I have internet access and the wi-fi setup worked so I have that too.  But outside of that I can't set ANYTHING else.  This is thoroughly disappointing!!

 

Edit: Confirmed I used the correct firmware for my router version.  Attempted login using a private browsing window and no errors.  Something changed in the firmware versions that one of my browser extensions was blocking and wouldn't open in a regular window.  Am able to access all settings now. 😊

View solution in original post

Message 3 of 6

All Replies
FURRYe38
Guru

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

So had my XR1000v1 online for 6 days plus and working good:

6DaysUpTime.png

 

First speed test thru Connection Benchmark didn't get a good test so 2nd test try did:

SpeedResultsCM3000.png

 

Seems like maybe NTP and Time Zone issues maybe fixed on this version of FW:

XR1000NTPNewFW_CSTzone.pngXR1000NTPNewFW_ESTzone.png

Message 2 of 6
lyf4ce
Aspirant

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

After updating and reboot, screen hung on redirect.  After waiting 10mins, I went to the router home address and tried to log back in.  After entering user/pw, the router threw this error:

 

lyf4ce_0-1727921265604.png

Tried just turning the router off and back on and got same result.  Decided to factory reset, and I got a partial wizard that allowed me to set things up at least.  Then the redirect threw this error again.

 

I now cannot get into the router to modify any settings, and apparently factory reset doesn't restore the firmware version.  Been on hold with 24/7 support in queue for over 30 mins now.  I guess at least I have internet access and the wi-fi setup worked so I have that too.  But outside of that I can't set ANYTHING else.  This is thoroughly disappointing!!

 

Edit: Confirmed I used the correct firmware for my router version.  Attempted login using a private browsing window and no errors.  Something changed in the firmware versions that one of my browser extensions was blocking and wouldn't open in a regular window.  Am able to access all settings now. 😊

Message 3 of 6
FURRYe38
Guru

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

I set up mine using MS Edge browser after I factory reset mine. Try this browser or Firefox? 

Be sure to clear out all browser caches before entering the setup wizard page.

Also try a different PC or laptop. 

I might disconnect all other devices from the back of the router accept for the one wired PC while factory resetting the router then setup from scratch. 

Message 4 of 6
Netduma-Fraser
NetDuma Partner

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

Great to hear you got it sorted, thanks for posting your solution!
Message 5 of 6
FURRYe38
Guru

Re: New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released

@lyf4ce 

 

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

Message 6 of 6
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