× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Try the above and see if that helps
Message 51 of 113
Compoza_
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released


@dialatech2303 wrote:

Does this firmware update fix the DHCP issues? DHCP stops working and will not assign IP address to devices.

 

Thanks


No, it does not fix the DHCP, hopefully in the next firmware update.

Model: XR500|Nighthawk Pro Gaming Router
Message 52 of 113
Compoza_
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

It actually resolved the issue I had with my xr500. 

Model: XR500|Nighthawk Pro Gaming Router
Message 53 of 113
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Have you tried the solution of changing the DHCP address pool size and reserving IPs outside of this pool? That appears to be the solution for the majority of users that have this issue.

Message 54 of 113
Retired_Member
Not applicable

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Doesn't work I tried
Model: XR500|Nighthawk Pro Gaming Router
Message 55 of 113
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Can you provide a screenshot of your LAN Settings page please?
Message 56 of 113
DredPirate13
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

After going to the .120 beta, factory resetting, upgrading to .130, factory resetting, everything seems to be working except for traffic prioritization. When I go into QOS, i just get a pop-up notification saying that 'Device is not found' and the traffic prioritization never populates, just stays in the loading state. 

Message 57 of 113
DredPirate13
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Actually, it's not working even when I factory reset on .120.

Message 58 of 113
DredPirate13
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

What I figured out that I needed to do was revert back to the system provided .114 firmware update, then factory reset, then update right to firmware .130 and it seems to work fine now. I haven't factory reset due to the known issues so I will just backup my settings and wait for the next firmeware update. 

Message 59 of 113
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

OK, thanks for sharing that, let us know if you run into any further issues.

Message 60 of 113
techie12
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Hello. My XR500 has been resetting the internet connection a few times a day past few months. I've been reading these before and I ended up last month upgrading to this version. I then factory reset it and it worked for about a month. As of yesterday it started resetting again for whatever reason randomly. The XR500 resets, gives amber lights, and turns back on. Yesterday I tried fixing the DHCP with .2-.49 and reserved the clients I have to those IPs, it did not work. I'm still getting these scripts in the logs. I really need help in resolving this issue, as these interruptions are extremely frustrating and I don't know where else to go.

 

[DumaOS] Cloudsync DPI result 'nil','failed to sync', Wednesday, December 29, 2021 14:21:07
[DumaOS] Cloudsync DPI 'skipping mirror', Wednesday, December 29, 2021 14:21:07
[DumaOS] Cloudsync DPI 'HTTP sync failed', Wednesday, December 29, 2021 14:21:07
[DumaOS] HTTP download failed with code '404', Wednesday, December 29, 2021 14:21:07
[DumaOS] DHCP new lease allocated., Wednesday, December 29, 2021 14:21:05
[DumaOS] DHCP new event., Wednesday, December 29, 2021 14:21:05

[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] NSS delete root for interface 'br0', Wednesday, December 29, 2021 14:21:17
[DumaOS] applying qos for zone lan, Wednesday, December 29, 2021 14:21:17

 

[DumaOS] NSS delete root for interface 'brwan', Wednesday, December 29, 2021 14:21:17
[DumaOS] applying qos for zone wan, Wednesday, December 29, 2021 14:21:17
[DumaOS] taking down IFB, Wednesday, December 29, 2021 14:21:16

 

[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.benchmark' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17

 

[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17

 

[DumaOS] Ubus object 'com.netdumasoftware.pingheatmap' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.pingheatmap' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17
[DumaOS] Ubus object 'com.netdumasoftware.pingheatmap' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:17

[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:16
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:16
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:16
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:16

 

[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn' added, attempting to bind pending, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.trafficcontroller' added, attempting to bind pendin, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.devicemanager' now bound, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.trafficcontroller' added, attempting to bind pendin, Wednesday, December 29, 2021 14:21:10
[DumaOS] Ubus object 'com.netdumasoftware.trafficcontroller' added, attempting to bind pendin, Wednesday, December 29, 2021 14:21:10

Model: XR500|Nighthawk Pro Gaming Router
Message 61 of 113
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

@techie12 to clarify, you set the DHCP range to start at .49 or end at .49?
Message 62 of 113
techie12
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Started at .2 and ended at .49.

Message 63 of 113
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Try setting the IP address range at .100 to .200.

 

Message 64 of 113
techie12
Tutor

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

I don't have a ISP issued cable modem. It's a NETGEAR CM1000. Are you saying to set the starting IP address and the ending IP address to .2-.49 or .100-.200 under the LAN setup? My issues seem to be about the same as everyone else, something wrong in the firmware. I've had this router for a few years now and it's worked perfectly up until this year around these updates.

Message 65 of 113
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

It doesn't matter exactly the range that you do it but it's important to assign IPs to devices that are outside that range in order to prevent the possible disconnects.
Message 66 of 113
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Please try setting up .100 to .200 and see if this helps any. 

 

You might do a full clean factory reset and setup from scratch with ALL devices turned OFF, accept 1 wired PC to setup the router. I would power OFF the modem for 1 minute then back ON as well. Once you setup the router and change the IP address pool size, save settings and reboot the router, then turn ON your devices and let them connect. 


@techie12 wrote:

I don't have a ISP issued cable modem. It's a NETGEAR CM1000. Are you saying to set the starting IP address and the ending IP address to .2-.49 or .100-.200 under the LAN setup? My issues seem to be about the same as everyone else, something wrong in the firmware. I've had this router for a few years now and it's worked perfectly up until this year around these updates.


 

Message 67 of 113

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Hi all... any update on when we can expect to get an updated firmware from netgear that fixes these issues regarding DHCP/router dropouts?

 

Also would appreciate if anybody could explain how to revert the software back to the original software provided with the router or an earlier version before these issues started occuring and provide a link to it please. 

 

Been unable to use my XR500 these past couple of months. 

 

Thanks 🙂

Message 68 of 113
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

We're waiting on NG to test and give the go ahead for our changes, unsure whether it will feature their fix, it should do.

Download the relevant firmware from the support site then downgrade in the way that you upgrade by uploading the file .56 may work but do keep in mind you will lose security updates by downgrading.
https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56
Message 69 of 113
mathmath51
Apprentice

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Hi,

Any news regarding the next versionof the firmware, or at least some confirmation of the DHCP bug will be fixed ?

Thanks

Model: XR500|Nighthawk Pro Gaming Router
Message 70 of 113
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

We're currently working on implementing the latest DumaOS improvements and additions into the XR range, that will then go through our internal testing once done and then be sent to NETGEAR for their testing. I don't have an ETA as to when this might be as it depends how well it does through testing. The latest improvements include a series of major patches and fixes from our side which may help with DHCP issues, though I don't know for sure as it hasn't been through testing.

Message 71 of 113
DHCPissues
Aspirant

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Hello. I had to create a new account because I forgot the old email, whatever not important. So I've done the "fix" by assigning all of the end users on the router and giving them an IP address outside of the .2-.49 window and reserved those. It's been working for about a month. My old username was techie12, and now as you can see, it's been exactly a month or so. I've done no changes since that fixed my issue, but now today it's back at it and it's reset 3 times already today.

 

Any other temp fixes to help me out?

Model: XR500|Nighthawk Pro Gaming Router
Message 72 of 113
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Can you provide a screenshot of the LAN Settings page please?
Message 73 of 113
DHCPissues
Aspirant

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

LAN.png

Message 74 of 113
DHCPissues
Aspirant

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

Here you go.LANLAN

 

Message 75 of 113
Discussion stats
Announcements

Orbi 770 Series