Reply

New - XR450/XR500 Firmware Version 2.3.2.134 Released

domino138
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Thanks Liam - just to confirm the process for this:   "Factory reset the XR500" 

Is it:

Settings / Administration / Backup Settings / Revert to factory default settings / Erase

 

Model: XR500|Nighthawk Pro Gaming Router
Message 26 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

@domino138 yes that's correct!
Message 27 of 59
connorcoolbeans
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Hi everyone just updated to the newest firmware and as mentioned it is still very buggy and has the DHCP issue. Can everyone recommend from their experience what is the most stable version of previous firmware that is useable please? 

 

Thanks in advance

Message 28 of 59
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Did you factory reset the router and setup from scratch? I'm not seeing the DHCP issue on my XR450 and i'm using default DHCP IP address range. 


@connorcoolbeans wrote:

Hi everyone just updated to the newest firmware and as mentioned it is still very buggy and has the DHCP issue. Can everyone recommend from their experience what is the most stable version of previous firmware that is useable please? 

 

Thanks in advance


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 with Orbi RBKE963 (AP Mode), | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 29 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

As above, also there is no specific fix for that issue in that version. If you haven't done so already the following can help with the disconnections. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
Message 30 of 59
connorcoolbeans
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Yes factory reset via the pin hole for 30 seconds

 

Message 31 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Okay try the above regarding reserved IPs and see if that helps
Message 32 of 59
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Uptime would have been 2 days, however power company did a 30 minute black out yesterday. 😐

1Day13hrUpTime.png

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 with Orbi RBKE963 (AP Mode), | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 33 of 59
domino138
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

I've been running on .134 for 3 days now - performed the upgrade as per the steps set out by Liam.  Just not happy.  General internet performance is poor.  All three of my kids are independently saying their games are lagging.  I need to go back to a version prior to .130.

 

.120 was working fine for me for months - I will go back to that but before I do is there anything you'd like me to do?

Message 34 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

You may just need to re-adjust your QoS settings but if you need to go back that's absolutely fine, nothing you need to do. Once our planned update goes out everything should be a lot more stable and bring it in line with other platforms.
Message 35 of 59
satinghostrider
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Hi @Netduma-Fraser 

 

Is this a bug on the latest firmware 134 where under system information it still shows 130?

Anyone else can confirm?

 

Untitled (1).jpg

 

Thanks!

Message 36 of 59
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Unfortunately I can't see the image as it's not been moderated yet.

 

Are you referring to the DumaOS version field? Perhaps try attaching the image rather than pasting it, I should be able to see it then.

Message 37 of 59
FURRYe38
Guru

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Your picture shows v.134...


@satinghostrider wrote:

Hi @Netduma-Fraser 

 

Is this a bug on the latest firmware 134 where under system information it still shows 130?

Anyone else can confirm?

 

Untitled (1).jpg

 

Thanks!


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 with Orbi RBKE963 (AP Mode), | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 38 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Clear your browser cache/cookies and then it will update correctly
Message 39 of 59
connorcoolbeans
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Hi guys still running into problems with my XR500 so am going to revert back to an old software version. By the looks of things version .120 seems to be stable for a few people on here but I cannot seem to find this version on Netgear's website its jumps straight from version 2.3.2.114 to 2.3.2.130. Can anyone provide me a link to .120 software version please?

 

Also what would be the correct procedure to downgrade to this in terms of factory resetting the router? 

 

Thanks in advance 🙂

Message 40 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

.120 is the beta version that can be found here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2...

Just downgrade like you would normally upgrade, it's usually best to factory reset after but you would likely get the error on the QoS page so don't do it unless necessary

Message 41 of 59
connorcoolbeans
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Thank you 

Message 42 of 59
satinghostrider
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Hi @Netduma-Fraser 

 

Actually, this issue occurs when using remote connection to the router but locally it seemed to reflect the correct version under system information. Oddly, I tried clearing the cache/cookie data this morning from my office before logging on to the router at home and it now shows the correct version.

 

Thank you for reconfirming. ***SOLVED***

Message 43 of 59
Netduma-Liam
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

That's great to hear, let us know if you have any other issues.

Message 44 of 59
Spacey67
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Absolutely garbo update, how do you actually think its normal to downgrade first before upgrading to latest

 

what a stupid concept

 

I stayed on the last stable version because not only did you break the WAN port in AP mode, its full of bugs. Do you guys even do any QnA? or just throw firmware updates like candy for consumers, 

jfc, consumer hardware is a joke

Message 45 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Of course not, that's something that will be fixed. I'll reply to your other comment in your topic.
Message 46 of 59
mathmath51
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

While we are waiting for a working update, try openwrt release candidate which now support the XR500. You'll lose the reason why you bought this router in the first place but at least you will be able to use it...

Message 47 of 59
Netduma-Fraser
NetDuma Partner

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

I wouldn't suggest upgrading to a different OS, you may struggle to re-upgrade back to DumaOS and if you have any warranty left that would invalidate it.
Message 48 of 59
agent47isn1
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.134 Released

Dude chill out it's not that serious there's stable firmware out there. If it affects your life so bad buy a different router.
Message 49 of 59
hell12309
Luminary

Re: New - XR450/XR500 Firmware Version 2.3.2.130 Released

And luckily the 134 update is not broken. The 130 update completely crapped itself after a while when I updated to that, I'm glad you guys fixed most of every bug in 134 on 130 most of everything wouldn't connect. After a while I updated I had to format it to factory default and now it all works
Model: XR500|Nighthawk Pro Gaming Router
Message 50 of 59
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