New firmware not available

[Junior86]

Hi team

I received an email early this morning stating there was a new firmware but nothing available after checking the nighthawk app, online and the router.  Email below

[Netduma-Fraser]

I'm not aware of an update being made available today, I'll check with the team and get back to you.

[plemans]

what firmware version are you on? 

We see it a lot where a mass email is sent to regardless of your firmware version. And sometimes its sent out after the fact by a ways. 

[Junior86]

I guess it is the 3.2(Without Mobile View) as seen on this page - http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress.

The email came from security@e.netgear.com. Never received anything from this address before but nothing suggests the email is a scam.

[plemans]

It should have a firmware version either in the browser or the app. 

You can compare it with the official version: 

https://www.netgear.com/support/product/xr1000.aspx

The most recent was released 4/5/2022 

[Junior86]

Already updated to 1.0.0.64 a long time ago. So it could be a very late email to upgrade to 1.0.0.64 or it is the new firmware .

[Netduma-Liam]

There is a new firmware coming soon, but I don't know the exact date they plan to release it.

I'm not aware of them ever sending out these emails in the past, so unless it's a new thing they're doing perhaps just delete it to be safe. If it's a scam it's pretty clever, not worth risking following any of the links in there until we know though.