Re: Night Hawk XR500 eithernet not working


Night Hawk XR500 eithernet not working

Recently picked up a Night Hawk XR500 and none of the eithernet ports are working, No light indcations that a eithernet cable is plugged in. I have the lattest firmware and haven't changed any of the settings.

Model: XR500|Nighthawk Pro Gaming Router
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Re: Night Hawk XR500 eithernet not working

Return the unit for another one. 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111




Message 2 of 3
NetDuma Partner

Re: Night Hawk XR500 eithernet not working

So you can only configure the router via WiFi? Try a factory reset by holding down the reset button at the back of the router for 30 seconds and then give it a few minutes but if it doesn't work then definitely sounds like a hardware issue so would agree with Furry.
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Orbi WiFi 6E